At a Glance
- Tasks: Lead a dynamic team to enhance client experiences and drive profitability in London (West).
- Company: Join Planteria Group, the UK's leading interior landscaping specialist with a focus on sustainability.
- Benefits: Enjoy bonuses, health plans, learning opportunities, and generous holiday leave.
- Other info: Be part of a passionate team transforming spaces with biophilic design.
- Why this job: Shape inspiring workplaces while nurturing your team's growth and success.
- Qualifications: Experience in team management, customer success, and P&L budget oversight.
The predicted salary is between 36000 - 60000 £ per year.
At Planteria Group, we help organisations reimagine their workplaces, making them more productive, healthy, and sustainable. From creating warm, welcoming reception areas to designing large-scale living architecture, we turn ordinary spaces into vibrant places where people genuinely love to be. We've grown from a small family business into the UK's leading interior landscaping specialist, transforming workplaces and commercial environments with the power of nature, to international expansion with operations in the US.
Your Impact: We are looking to bring onboard a Regional Manager to have ownership of our London (West) region. As our Regional Manager, you will be playing an integral part in ensuring the success of your region across key components, such as profitability, commercial success and the retention of our customers.
As a Regional Manager, your impact will stretch across effective leadership of your region, your team leader and wider service technician team. In this role, you will oversee a team of 10 to 15 members and have an eye for ensuring your team is nurtured, performance is optimised and everyone is working together to achieve agreed key performance indicators. Your impact will reach across:
- Management and maintenance of Net Promoter Scores for your region
- Heightening of our clients' experience through management of those relationships and being a core point of contact for them
- Delivering profitability across your region whilst having visibility of commercial elements such as contract reviews and pricing
- Managing resolutions to ensure customer success
Requirements: You will be a great fit if you have:
- Proven experience in managing a team (directly and indirectly) that are based onsite and remotely
- The desire to see your team develop and have a nurturing approach to this
- Experience in ensuring customer success, driving engagement and building strong relationships with your client base
- Ownership in your approach to work and can assess and action decisions based on data, business priorities and customer expectations
- You are used to managing changing priorities and have a bias for action
- A desire to exceed customer expectations through your work
- Experience in managing P&L budgets
Way of working: This is a permanent, full-time position where most of your time will be spent in a client-facing capacity. The region coverage for this role is London (West) and you must be comfortable travelling to and navigating the city. There will also be days spent working collaboratively with other departments at our HQ in Henham.
Benefits:
- Quarterly company bonus
- Annual performance related bonus
- BUPA Cash plan
- Learning and Development
- Lunch
- 25 days holiday plus UK Bank Holidays
Regional Manager in London employer: Planteria Group
At Planteria Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration. Our commitment to employee growth is evident through our comprehensive learning and development programmes, alongside competitive benefits such as quarterly bonuses and generous holiday allowances. Join us in London (West) and be part of a passionate team dedicated to transforming workplaces into inspiring environments where both employees and clients thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage with professionals on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Regional Manager role.
✨Tip Number 2
Prepare for those interviews by researching Planteria Group inside out. Understand their projects, values, and how they’re transforming workplaces. We want you to show them that you’re not just another candidate, but someone who genuinely cares about their mission and can contribute to their success.
✨Tip Number 3
Practice your leadership stories! As a Regional Manager, you’ll need to demonstrate your experience in managing teams and driving customer success. We suggest you come up with specific examples that highlight your nurturing approach and ability to exceed expectations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s make this happen together!
We think you need these skills to ace Regional Manager in London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for sustainable workplace design shine through. We want to see that you genuinely care about creating vibrant spaces and have a passion for nurturing teams.
Tailor Your Experience:Make sure to highlight your relevant experience in team management and customer success. We love seeing how you've driven engagement and built strong relationships in your previous roles, so don’t hold back!
Be Data-Driven:Since we value data-driven decision-making, include examples of how you've used data to assess performance and make impactful decisions. This will show us that you can handle the commercial elements of the role effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our growing team!
How to prepare for a job interview at Planteria Group
✨Know Your Stuff
Before the interview, dive deep into Planteria Group's mission and values. Understand their approach to biophilic design and how they transform workplaces. This knowledge will help you connect your experience with their goals and show that you're genuinely interested in the role.
✨Showcase Your Leadership Style
As a Regional Manager, you'll be leading a team. Be ready to discuss your leadership style and provide examples of how you've nurtured team development in the past. Highlight specific instances where your approach led to improved performance or customer satisfaction.
✨Prepare for Scenario Questions
Expect questions about managing changing priorities and driving customer success. Think of scenarios where you've successfully navigated challenges, managed P&L budgets, or enhanced client relationships. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the company's future plans for expansion or how they measure Net Promoter Scores. This shows your interest in the role and helps you gauge if the company aligns with your career aspirations.
