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For Companies At a Glance
- Tasks: Care for stunning outdoor plant displays and provide exceptional customer service.
- Company: Join Planteria Group, the UK's largest interior landscaping company.
- Benefits: Enjoy a competitive salary, bonuses, onsite lunch, and 25 days holiday.
- Why this job: Make a visible difference outdoors while working with a passionate team.
- Qualifications: Great communication skills and a love for plants; training provided!
- Other info: Flexible work environment with opportunities for personal development.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Are you passionate about working outdoors and making a visible difference every day? Join Planteria Group as an Exterior Technician and help us create beautiful, welcoming spaces for our clients across London!
Planteria was founded in 1977 and has evolved into the UK’s largest interior landscaping company with an annual turnover of £20 million. We focus on strategic partnerships, continuous innovation and client satisfaction, and we have achieved strong growth in recent years, employing nearly 200 staff.
Today, as well as providing stunning planting solutions, we also run a premium corporate floristry service and create impressive project work, from roof gardens to living walls.
The opportunity
This role focuses on looking after our plants in client premises in London. Our technicians provide excellent customer service and are knowledgeable about the maintenance and care of the exterior planting.
This is an independent role which involves early starts each day, taking ownership for plant maintenance at several client sites, on a seasonal roster. Technicians are a team of like-minded plant specialists who meet regularly both online and in person and form part of a regional team which operates in four different parts of London.
Key deliverables
- Maintain Stunning Outdoor Displays: You’ll be responsible for caring for a variety of external plant displays at multiple client sites each day, ensuring every location looks its absolute best.
- Deliver Exceptional Customer Service: You’ll be the friendly face our clients see, providing excellent service, completing site reports, and keeping accurate records using our company systems.
- Collaborate with a Supportive Team: Work closely with your Team Leader and Line Manager to ensure all routes are completed efficiently and to the highest standards. Your input and teamwork will help us continually improve our service.
- Champion Safety: You’ll always work safely, following all risk assessments and method statements, and helping to maintain our excellent safety record.
Location & Hours
The role is offered on an initial 6-month fixed term contract working 40 hours per week, based out of our HQ in Henham (CM22 6AA), enjoying a rural location where lunch is provided onsite daily and ample parking. The role also offers 1 day per week working from home.
What you will need
- Great Communicator: You’re confident speaking with clients and colleagues, and you know how to make people feel valued.
- Customer Service Star: You take pride in delivering excellent service and always go the extra mile to keep clients happy.
- Problem Solver: You enjoy finding solutions and thinking on your feet, especially when faced with new challenges.
- Plant Enthusiast: You have a genuine interest in plants and the outdoors, your passion shines through in your work!
- London Navigator: You’re comfortable driving a company van around London and can find your way to different client sites with ease.
- Independent & Collaborative: You’re happy working on your own, but you also enjoy sharing knowledge and supporting your team.
- Explorer: You can easily orient yourself in large office buildings and outdoor spaces, making sure every display gets the care it deserves.
- Eager to Learn: Some horticultural knowledge is a plus, but don’t worry if you’re not an expert, we provide full training!
- Physically Active: You’re able to use watering cans, stepladders, and stools as part of your daily routine, and you enjoy being on the move.
Values
At Planteria Group we live by our values which include Humble & Confident, Positive & Energetic, One TEAM, Relentless to Improve, Create WOW.
If you want to be part of a flourishing business and enjoy being part of an agile, collaborative team then we want to hear from you!
Planteria promotes equality of opportunity as part of our inclusive culture.
Benefits
- Competitive salary
- Quarterly company bonus and annual performance related bonus (post probation)
- BUPA Cash plan
- Pension
- 25 days holiday
- Lunch onsite
- Parking
- Personal development
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Horticultural Technician - Exterior employer: Planteria Group
Contact Detail:
Planteria Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Horticultural Technician - Exterior
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Planteria Group. Understand their values and recent projects. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you went the extra mile for a client. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your plant passion! Whether it's a favourite plant or a gardening tip, let your enthusiasm shine through. This role is perfect for plant lovers, so don’t hold back on sharing what you love about working outdoors.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Planteria Group. We can’t wait to see your application!
We think you need these skills to ace Horticultural Technician - Exterior
Some tips for your application 🫡
Show Your Passion for Plants: When writing your application, let your love for plants and the outdoors shine through! Share any personal experiences or stories that highlight your enthusiasm for horticulture and how it connects to the role.
Highlight Your Customer Service Skills: Since this role involves interacting with clients, make sure to emphasise your customer service experience. Use examples that demonstrate how you've gone the extra mile to keep customers happy in previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts logically so we can easily see how you fit the role. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Planteria Group
✨Know Your Plants
Brush up on your horticultural knowledge before the interview. Familiarise yourself with common outdoor plants and their care requirements. This will show your passion for the role and help you answer any technical questions confidently.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went the extra mile for a client or resolved a tricky situation. This will demonstrate that you understand the importance of client satisfaction in this role.
✨Be Ready to Talk Teamwork
Since this role involves collaboration, be prepared to discuss your experience working in teams. Share specific instances where you contributed to a team’s success or helped improve processes. This will highlight your ability to work well with others.
✨Plan Your Route
As you'll be navigating around London, it’s a good idea to familiarise yourself with the area. During the interview, mention your comfort with driving and finding client sites. This shows you're proactive and ready to take ownership of your responsibilities.
