At a Glance
- Tasks: Care for stunning office plants and provide top-notch customer service across London.
- Company: Join the UK's largest interior landscaping company with a rich history since 1977.
- Benefits: Enjoy a competitive salary, profit sharing, bonuses, and generous holiday allowance.
- Other info: Work independently while being part of a supportive team of plant enthusiasts.
- Why this job: Combine your passion for plants with a rewarding role that makes offices greener.
- Qualifications: Great communication skills, a love for plants, and a knack for problem-solving.
The predicted salary is between 24000 - 36000 £ per year.
At Planteria Group, we help organisations reimagine their workplaces, making them more productive, healthy, and sustainable. From creating warm, welcoming reception areas to designing large-scale living architecture, we turn ordinary spaces into vibrant places where people genuinely love to be.
We’ve grown from a small family business into the UK’s leading interior landscaping specialist, transforming workplaces and commercial environments with the power of nature, to international expansion with operations in the US. Along the way, we’ve partnered with some of the UK’s, and now US’s most recognisable brands to bring biophilic design to life, from lush office greenery and elegant corporate floristry to spectacular roof gardens and living walls.
Our success is driven by a fantastic team of 185 employees internationally, and we’re continuing to expand. We’re now looking for passionate individuals to join us on this journey and help us shape the future of sustainable, inspiring workplace design.
Your Impact
Your role focuses on looking after our plant installations in our client premises. As a Technician, you will provide excellent customer service and be a point of knowledge for our clients about the maintenance and care of both their interior and exterior designs.
This is an independent role which will involve early starts on a variance of days and taking ownership for plant maintenance at several client sites on a roster. You will be joining a team of like-minded plant specialists who meet regularly both online & in-person, and you will be part of our wider regional team.
Some of your core responsibilities will include:
Maintain Stunning Indoor and Outdoor Displays: You’ll be responsible for caring for a variety of internal and external plant displays at multiple client sites each day, ensuring every location looks its absolute best.
Deliver Exceptional Customer Service: You’ll be the friendly face our clients see, providing excellent service, completing site reports, and keeping accurate records using our company systems.
Collaborate with a Supportive Team: Work closely with your Line Manager to ensure all routes are completed efficiently and to the highest standards. Your input and teamwork will help us continually improve our service.
Champion Safety: You’ll always work safely, following all risk assessments and method statements, and helping to maintain our excellent safety record.
You will be a great if you have:
Great communication skills: You’re confident speaking with clients and colleagues, and you know how to make people feel valued.
Customer service expertise: You take pride in delivering excellent service and always go the extra mile to keep clients happy, and you have done this in previous roles.
A problem first mindset: You enjoy finding solutions and thinking on your feet, especially when faced with new challenges.
An enthusiasm and passion for plants: You have a genuine interest in plants and the outdoors, your passion shines through in your work!
The ability to navigate the South-East region: You’re comfortable driving a company van around and can find your way to different client sites with ease.
The ability to work independently, yet collaboratively: You’re happy working on your own, but you also enjoy sharing knowledge and supporting your team.
An explorers mindset: You can easily orient yourself in large office buildings and outdoor spaces, making sure every display gets the care it deserves.
An eagerness to Learn: We provide full training and support you to ensure you are successful in the role!
The ability to take on a physically active role: You’re able to use watering cans, stepladders, and stools as part of your daily routine, and you enjoy being on the move.
Some must haves:
Ability to travel to client sites in and around the job location.
Comfortable with early start-times (Our Technicians can start their days between 5am and 7am depending on the clients they are supporting each day)
For roles involving client site attendance, successful candidates will be required to obtain BPSS (Baseline Personnel Security Standard) clearance. This forms part of our pre-employment checks.
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At Planteria Group, our culture is guided by our core values: Humble & Confident, Positive & Energetic, One TEAM, Relentless to Improve, and Create Wow!
If you want to be part of a flourishing, fast-growing business that values agility, collaboration, and creativity, we’d love to hear from you. If you feel that you don’t quite hit the experience, we’re after, please do apply anyway as we’re always looking for people who are looking to grow and develop us!
Planteria Group is proud to promote equality of opportunity and an inclusive culture where everyone can thrive.
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Accessibility & Adjustments
We want every candidate to have the best possible experience throughout our recruitment process. If you require any adjustments or accommodations at any stage, including the interview, please let us know, and we will be happy to support you.
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Health and Safety
All employees must follow the organisation’s Health & Safety policies, take care of their own safety and that of others, use equipment and PPE correctly, report hazards or incidents, participate in training, and cooperate with emergency procedures, risk assessments, and investigations to maintain a safe, tidy, and compliant workplace.
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Your Career Progression & Development
We believe in investing in our people. As a Horticultural Technician, you’ll be supported through continuous learning and development, giving you the opportunity to shape your career in a way that suits you, whether that’s managing teams, becoming a senior individual contributor, or specialising as a training expert within the business.
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Our Benefits:
Way of working: Field based role, attending client sites within our London East Region.
- Quarterly Company Bonus Scheme
- Annual Performance Related Bonus Scheme
- BUPA Cash plan
- Learning and Development
- Lunch stipend for field based employees
- Travel coverage to ensure you are able to travel between client sites
- 25 days holiday, plus any UK Bank Holidays
Horticultural Technician employer: Planteria Group
Planteria-Group is an exceptional employer that prioritises employee growth and development, offering a supportive work culture where team collaboration thrives. Located in the vibrant Greater London area, employees benefit from a hybrid work model, competitive bonuses, and the opportunity to lead a dynamic team while driving profitability and client success.
StudySmarter Expert Advice🤫
We think this is how you could land Horticultural Technician
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Planteria. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Show off your plant passion! During your chat, share any personal experiences or stories related to plants. Whether it's a garden project or a favourite plant care tip, let your enthusiasm shine through. It’s all about making that personal connection!
✨Tip Number 3
Be ready for practical questions! Since this role involves hands-on work, expect some scenario-based questions. Think about how you'd handle different plant care situations or customer service challenges. We want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few questions ready about the team dynamics or training opportunities. This shows that you’re not just interested in the job, but also in growing with the company. And remember, apply through our website for the best chance!
We think you need these skills to ace Horticultural Technician
Some tips for your application 🫡
Show Your Passion for Plants:When you're writing your application, let us know about your love for plants! Share any experiences you've had with horticulture or caring for plants, as this will show us you're genuinely interested in the role.
Highlight Your Customer Service Skills:Since this role involves providing excellent customer service, make sure to mention any relevant experience you have. Tell us about times you've gone above and beyond for a customer – we love hearing those stories!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Planteria Group
✨Know Your Plants
Brush up on your horticultural knowledge before the interview. Familiarise yourself with common office plants and their care requirements. This will show your passion for plants and help you answer any technical questions confidently.
✨Show Off Your Customer Service Skills
Since this role involves excellent customer service, prepare examples from your past experiences where you’ve gone above and beyond for a client. Think about how you can demonstrate your ability to communicate effectively and solve problems on the spot.
✨Plan Your Route
As the job requires navigating London, make sure you know the best transport options or routes to get to various client sites. Being able to discuss your familiarity with the area will show that you’re ready to take ownership of the role.
✨Emphasise Teamwork
Even though this is an independent role, it’s important to highlight your ability to work as part of a team. Share examples of how you’ve collaborated with others in previous jobs, especially in a service industry setting, to show you align with their company values.
