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- Tasks: Join our Christmas sales team, handling enquiries and processing orders.
- Company: Planteria is the UK's largest interior landscaping company, thriving since 1977.
- Benefits: Enjoy competitive salary, bonuses, onsite lunch, and personal development opportunities.
- Why this job: Be part of a dynamic team in a growing company with a positive culture.
- Qualifications: Previous admin or client-facing experience, strong communication skills, and attention to detail required.
- Other info: Flexible hours with potential weekend work during December; based in a rural HQ.
The predicted salary is between 24000 - 33600 £ per year.
Founded in 1977, Planteria has evolved from a small startup into the UK's largest interior landscaping company it is today, with an impressive annual turnover of £20 million. With a focus on strategic partnerships, continuous innovation and client satisfaction, the company has accelerated its growth in the past 3 years and achieved a 33% year-on-year growth over this period, and now employs over 150 staff. Today, as well as providing stunning planting solutions, we also run a premium corporate floristry service and create impressive project work, from roof gardens to living walls.
The opportunity: We are seeking to recruit a Christmas Co-Ordinator who will monitor all incoming enquiries via email and telephone. Provide quotations to clients and collate all orders (processing manual and bespoke orders) through the online order portal. The role will adapt and vary as the Christmas season approaches, starting with client facing and then leading into scheduling of orders and supplier communication through fulfilment. Flexibility to also be on standby to monitor calls on weekends during the beginning of December.
Location & Hours: The role is offered on an initial fixed term if you are able to start in July (8 months) or August (7 months) and on a full-time basis (40 hours), based out of our HQ in Henham (CM22 6AA), enjoying a rural location, where lunch is provided onsite daily and ample parking.
What you will be doing:
- Be an integral part of our Christmas Tree installation and sales team
- Monitor department inbox
- Respond to all enquiries via email/phone
- Be the first response on the telephone
- Provide client quotations
- Liaise with Sub Contractors
- Communicate with customers to ensure they are always fully informed
- Accurate processing of orders
- Book in orders with customers
- Schedule upcoming deliveries and collections
What you will need:
- Candidates with previous administration / client facing (hospitality) experience who are pro-active, a team player and able to ensure fantastic customer service managing all aspects indicated above including:
- Customer Driven
- Ability to work under pressure
- An ability to problem solve
- Excellent written and verbal communication skills
- Positive attitude and flexibility to changes as required
- Have great attention to detail
- An ability to prioritize workload
- MS Office: Word, Outlook and basic knowledge of PowerPoint and Excel
What you will receive:
- Competitive salary
- Quarterly company bonus and annual performance related bonus (post probation)
- BUPA Cash plan
- Pension
- 25 days holiday
- Lunch onsite
- Parking
- Personal development
At Planteria Group we live by our values which include someone who lives the company values: Humble & Confident, Positive & Energetic, One TEAM, Relentless to Improve, Create WOW. If you want to be part of a flourishing business and enjoy being part of an agile, collaborative team then we want to hear from you!
Planteria promotes equality of opportunity as part of our inclusive culture.
Christmas Sales Coordinator - 7 months employer: Planteria Group
Contact Detail:
Planteria Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Christmas Sales Coordinator - 7 months
✨Tip Number 1
Familiarise yourself with the Christmas sales cycle and the specific needs of clients during this busy season. Understanding peak times and common customer queries will help you stand out in interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled client inquiries or resolved issues in previous roles. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 3
Research Planteria's recent projects and partnerships, especially those related to Christmas installations. Being knowledgeable about their work will show your genuine interest in the company and its values.
✨Tip Number 4
Prepare to discuss your flexibility and availability, particularly regarding weekend work in December. Highlighting your willingness to adapt to the demands of the role will make you a more attractive candidate.
We think you need these skills to ace Christmas Sales Coordinator - 7 months
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in administration and client-facing roles. Emphasise skills like customer service, attention to detail, and your ability to work under pressure.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Christmas Sales Coordinator role. Mention specific examples of how your previous experiences align with the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, focus on key skills such as communication, problem-solving, and proficiency in MS Office. These are crucial for the role and should be clearly demonstrated in your documents.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Planteria Group
✨Show Your Customer Service Skills
Since the role involves a lot of client interaction, be prepared to discuss your previous experience in customer service. Share specific examples where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Flexibility and Adaptability
The Christmas Sales Coordinator position requires flexibility, especially during peak times. Be ready to talk about situations where you've had to adapt quickly to changing circumstances or manage multiple tasks under pressure.
✨Highlight Your Attention to Detail
This role involves processing orders and liaising with subcontractors, so attention to detail is crucial. Prepare to give examples of how you've ensured accuracy in your previous roles, particularly in administrative tasks.
✨Familiarise Yourself with MS Office
As the job requires proficiency in MS Office, especially Word and Outlook, brush up on these tools before the interview. You might be asked about your experience with them, so be ready to discuss how you've used them in past roles.
