Planon is seeking a Customer Success Manager in the UK to own the success and long-term development of strategic customers. This role goes beyond traditional support, focusing on adoption, value realization and growth across Planon's real estate and facility management solutions.
You'll act as a trusted advisor, engaging with stakeholders at multiple levels, coordinating with Account Management, Services, Support, Product and R&D to turn customer insights into action and a clear roadmap for
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Strategic Customer Success Leader (UK) employer: Planon
At Planon, we pride ourselves on being an exceptional employer, offering a dynamic and collaborative work culture that fosters continuous development and innovation. As a Lead Consultant, you'll enjoy the flexibility of hybrid working while engaging in meaningful projects that shape the future of smart sustainable buildings for some of the UK's largest organisations. With a strong focus on employee growth and a commitment to work-life balance, we empower our team members to thrive both professionally and personally.