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For Companies At a Glance
- Tasks: Lead business operations, manage partnerships, and drive product launches in a dynamic startup.
- Company: Join Planna, an innovative AI startup transforming home decision-making with cutting-edge technology.
- Benefits: Enjoy flexible hybrid work, equity options, a new MacBook, and 28 days holiday plus your birthday off.
- Why this job: Be at the heart of a growing company, making impactful decisions and shaping the future.
- Qualifications: 2-3+ years in fast-paced environments; strong communication and organisational skills required.
- Other info: Opportunity to work closely with founders and engage in high-priority projects.
The predicted salary is between 20000 - 24000 £ per year.
Location: Cardiff, South Wales
Employment Type: Full time
Location type: Hybrid
Compensation: £25–30K
About Us
We’re a fully funded AI startup, based in Hammersmith and soon opening our second office in Cardiff.
At Planna, we build tools that help people make smarter decisions about their homes — whether that’s diagnosing a boiler issue, planning a loft conversion, or finding a trusted roofer. Our patent-pending AI technology cuts through the noise and helps homeowners figure out what really matters, whether they want to save money, live more sustainably, or boost the long-term value of their biggest asset.
We also work with banks, insurers, and household brands to offer the right products to the right customers at the right time — powered by real-time insights into every home.
With growing monthly users and major partnerships in the works, it’s a great time to join us and help shape what comes next.
The Role
We’re looking for a sharp, hands-on Business & Operations Lead to join our team. You’ll be working closely with the founders on everything from partnerships and product launches to internal ops and customer success.
This is a wide-ranging, high-impact role — ideal for someone who thrives in fast-moving environments, has great instincts, and enjoys making things happen.
Who You Are
- You’ve got 2–3+ years of experience in fast-paced, high-growth environments (startups, scaleups, or relevant industry).
- You’re a clear and confident communicator — both in writing and in person.
- Strong organisational skills and attention to detail – nothing slips through the cracks with you.
- You’re a doer — great at taking a plan and turning it into action.
- You’re proactive, solutions-focused, and comfortable handling ambiguity.
- Confident working with senior stakeholders and execs – you’re great in the room.
- You’re based in (or happy to travel to) Cardiff 2–3 days a week.
Bonus points if you also have:
- Experience in insurance, banking, or property
- Confidence with tools like Trello, GSuite, Figma, Slack
- A good eye for decks and internal docs (Canva, Keynote, etc.)
- Experience setting up internal processes and systems from scratch
What You’ll Be Doing
This is a role with loads of variety — no two weeks will look the same. You’ll be at the heart of the business, helping things run smoothly and pushing big projects forward.
- Keep the internal rhythm of the company ticking — team meetings, OKRs, check-ins
- Prepare materials for fundraising, partnerships, and internal updates
- Build simple, scalable systems and processes to support our growth
- Help manage key relationships with customers, partners, and stakeholders
- Support our public presence — from social media to events and conferences
- Jump into high-priority projects and help solve problems across the business
- Keep our team aligned — improving communication, removing blockers, and keeping everyone moving forward
- Organise and lead product demos
What We Offer
- Equity options
- New MacBook
- Online learning subscription
- Flexible hybrid working (2–3 days a week in our Cardiff office)
- 28 days holiday (plus your birthday off)
- Annual pay review
- Autonomy, ownership, and the chance to shape a growing company
- A friendly, supportive work environment where work-life balance matters
How to Apply
Send us your CV and a short cover letter telling us why this role is a great fit for you.
- You’ll start with a coffee chat in Cardiff with our Head of Product
- Then a follow-up call with our CEO and founder
To apply email your CV and cover letter to careers@planna.co
#J-18808-Ljbffr
Business & Operations lead employer: Planna Ltd.
Contact Detail:
Planna Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business & Operations lead
✨Tip Number 1
Familiarise yourself with the startup culture, especially in fast-paced environments. Research Planna's mission and values to demonstrate your alignment with their goals during conversations.
✨Tip Number 2
Prepare to discuss your previous experiences in high-growth settings. Think of specific examples where you successfully managed projects or improved processes, as this will showcase your hands-on approach.
✨Tip Number 3
Brush up on your communication skills. Since you'll be working closely with senior stakeholders, practice articulating your ideas clearly and confidently, both verbally and in writing.
✨Tip Number 4
Get comfortable with tools mentioned in the job description, like Trello and GSuite. Familiarity with these platforms can give you an edge and show that you're ready to hit the ground running.
We think you need these skills to ace Business & Operations lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fast-paced, high-growth environments. Emphasise your organisational skills and any experience with tools like Trello or GSuite, as these are important for the role.
Craft a Compelling Cover Letter: In your cover letter, clearly articulate why you are a great fit for the Business & Operations Lead position. Mention specific experiences that demonstrate your proactive nature and ability to handle ambiguity.
Showcase Communication Skills: Since strong communication is key for this role, ensure your application reflects your ability to communicate clearly and confidently. Use concise language and structure your documents well.
Highlight Relevant Projects: If you've worked on projects related to partnerships, product launches, or internal processes, make sure to include these in your application. This will show your hands-on experience and ability to drive results.
How to prepare for a job interview at Planna Ltd.
✨Research the Company
Before your interview, take some time to understand Planna's mission and the AI tools they develop. Familiarise yourself with their products and how they help homeowners make smarter decisions. This will show your genuine interest in the company and its goals.
✨Prepare for Scenario Questions
Given the dynamic nature of the role, be ready to discuss how you would handle various scenarios related to partnerships, product launches, and internal operations. Think of examples from your past experience that demonstrate your problem-solving skills and ability to thrive in fast-paced environments.
✨Showcase Your Communication Skills
As a Business & Operations Lead, clear communication is key. Practice articulating your thoughts clearly and confidently, both verbally and in writing. Be prepared to discuss how you've effectively communicated with senior stakeholders in previous roles.
✨Demonstrate Your Organisational Skills
Highlight your strong organisational skills by discussing specific systems or processes you've implemented in the past. Be ready to explain how you ensure that nothing slips through the cracks and how you keep teams aligned and moving forward.
