At a Glance
- Tasks: Help customers maximise AI value in construction projects through training and support.
- Company: Join a fast-growing AI-first company in London with a dynamic team.
- Benefits: Competitive salary, equity options, hybrid work, and skilled worker visa sponsorship available.
- Other info: Great opportunity for career growth in an entrepreneurial environment.
- Why this job: Make a real impact by solving customer problems and enhancing their experience with our platform.
- Qualifications: Curiosity, problem-solving skills, and strong communication abilities are key.
The predicted salary is between 63000 - 77000 £ per year.
Help our customers get real value from AI on construction and infrastructure projects. We’re looking for an early-career generalist who can run training, keep rollouts on track and support customer teams closely, with a path into solving customer problems directly on the platform. Reports to a Delivery Lead. London, £70–110k + 0.25–0.5% equity grant, visa sponsorship available.
About Us
We're an AI-first company, and that starts with our own work. We automate what we can and do old-school what we must, building the tools and knowledge that teams of humans and AIs need to run construction and infrastructure projects. Our product consists of two halves: a customer-facing platform that runs both standard and bespoke project scheduling apps, supports large-scale datasets, complex integrations and large groups of users and runs an AI copilot; and an internal AI operating system that automates and supports our own work.
The Role
Planlab is an AI project controls platform, with customer-specific layers on top: custom agent skills and workflows, agentic reporting, and integrations with the customer's own systems. The Delivery Associate makes delivery actually happen: preparing and running training, coordinating rollouts across business units, supporting users day to day and feeding what you learn back into the product. You’ll present to customers and run sessions with them yourself, not just in the background.
What We Offer
- Salary ranging £70k to £110k depending on experience
- Share options ranging from 0.25% – 0.5% (4-year vest, 1-year cliff, fully diluted)
- Nice office in London with some flexibility on hybrid
- Skilled worker visa sponsorship if needed - we’re a very international team
- Close support from a delivery team that works together, and direct exposure to the founders
- Highly entrepreneurial environment
- All the equipment, software and tokens you need to do the best job
- Unlimited headroom to grow
Responsibilities
- Prepare and deliver training sessions, onboarding and workshops for customer teams
- Coordinate rollouts across business units and user groups, sequencing and tracking who goes live when
- Build and maintain training materials, guides and walkthroughs
- Be the day-to-day contact for users on the accounts you support
- Test new workflows and customisations before they go to customers, and gather feedback afterwards
- Track delivery progress, actions and follow-ups so nothing slips between meetings
- Capture what customers ask for, struggle with and care about, and relay it clearly to the delivery and product team
- Collaborate with platform engineers when deeper platform changes are needed
- Over time, solve customer problems directly using the platform and its AI tooling
What We're Looking For
- Curious and quick to learn new tools, including AI tools, and comfortable using them in your own work; modelling, data or light scripting experience is a plus
- Strong problem solver: takes ownership and finds a way through, rather than waiting to be told
- Excellent structured communicator, in person and in writing
- Organised across several workstreams at once
- Confident in front of customers: can run a training session or workshop on your own
- Comfortable with ambiguity and change in an early-stage startup
- Interest in construction or infrastructure is a plus, but not required
Ideal Backgrounds
- First 1–4 years at MBB, investment banking or similar
- Junior product or technical roles with customer exposure
- Early-career startup generalists who have worn several hats
- Planners, project controls or engineering people looking to move into tech
- Anyone who has run training, onboarding or rollouts for a software product
Delivery Associate in London employer: PlanLab, Inc.
Join a dynamic and innovative AI-first company in London, where as a Delivery Associate, you will play a crucial role in helping customers maximise the value of AI in construction and infrastructure projects. With a strong emphasis on employee growth, you will have the opportunity to take ownership of your work, engage directly with clients, and contribute to meaningful solutions while enjoying a supportive and entrepreneurial work culture. Our competitive salary, equity options, and flexible working environment make this an excellent place for early-career professionals looking to make a significant impact.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Associate in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at PlanLab, Inc. or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to PlanLab, Inc..
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like PlanLab, Inc..
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like PlanLab, Inc. that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Delivery Associate in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at PlanLab, Inc..
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at PlanLab, Inc. and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at PlanLab, Inc.
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If PlanLab, Inc. uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
