Strategic Customer Manager, EMEA — Drive Growth in SaaS
Strategic Customer Manager, EMEA — Drive Growth in SaaS

Strategic Customer Manager, EMEA — Drive Growth in SaaS

Full-Time 60000 - 80000 £ / year (est.) No home office possible
Planhat

At a Glance

  • Tasks: Drive client success and tackle unique challenges using the Planhat platform.
  • Company: Join a dynamic SaaS company focused on client growth and innovation.
  • Benefits: Flexible working, competitive salary, and opportunities for professional development.
  • Other info: Enjoy a varied role with opportunities to unlock client potential.
  • Why this job: Be a trusted advisor and make a real impact on global businesses.
  • Qualifications: Experience in sales or customer success within a B2B SaaS environment.

The predicted salary is between 60000 - 80000 £ per year.

Planhat is seeking a Customer Manager in Greater London, focusing on driving success for clients using the Planhat platform. The ideal candidate will have experience in sales or customer success within a B2B SaaS environment and will be a trusted advisor to global leaders, helping tackle unique commercial challenges.

With a flexible approach and a tech-savvy background, you will support various clients to unlock their full potential through the software. This role promises variety and impactful outcomes.

Strategic Customer Manager, EMEA — Drive Growth in SaaS employer: Planhat

At Planhat, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Greater London. Our commitment to employee growth is evident through tailored development opportunities and a supportive environment where your contributions directly impact our clients' success. Join us to be part of a forward-thinking team that values flexibility and empowers you to thrive in the fast-paced world of B2B SaaS.
Planhat

Contact Detail:

Planhat Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Strategic Customer Manager, EMEA — Drive Growth in SaaS

Tip Number 1

Network like a pro! Reach out to connections in the SaaS industry, especially those who work at Planhat or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.

Tip Number 2

Show off your skills! Prepare a portfolio or case studies that highlight your experience in driving customer success. When you get the chance to chat with potential employers, share how you've tackled challenges in previous roles.

Tip Number 3

Be proactive! Don’t wait for job postings to appear. Reach out directly to companies you admire, like Planhat, and express your interest in working with them. Sometimes, the best opportunities are created rather than found.

Tip Number 4

Apply through our website! We make it easy for you to showcase your talents and connect with us. Plus, it shows you're genuinely interested in being part of our team. So, don’t hesitate—hit that apply button!

We think you need these skills to ace Strategic Customer Manager, EMEA — Drive Growth in SaaS

Sales Experience
Customer Success Management
B2B SaaS Knowledge
Advisory Skills
Commercial Acumen
Tech-Savvy
Client Relationship Management
Problem-Solving Skills
Flexibility
Strategic Thinking

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Strategic Customer Manager role. Highlight your B2B SaaS experience and any successes you've had in driving client growth.

Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've tackled commercial challenges and supported clients in the past.

Showcase Your Tech Savviness: Since we're looking for someone tech-savvy, mention any relevant tools or platforms you've used. This will help us see how you can hit the ground running with the Planhat platform.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Planhat

Know Your SaaS Stuff

Make sure you brush up on your knowledge of the SaaS industry, especially how it applies to customer success. Be ready to discuss specific examples of how you've helped clients overcome challenges in a B2B environment.

Showcase Your Flexibility

This role requires a flexible approach, so think of instances where you've adapted your strategies to meet client needs. Prepare to share stories that highlight your ability to pivot and find solutions in dynamic situations.

Be a Trusted Advisor

Demonstrate your capability as a trusted advisor by preparing insights on how you can add value to Planhat's clients. Think about how you can help them unlock their potential and be ready to discuss your approach to building strong relationships.

Prepare for Impactful Outcomes

Since this role promises variety and impactful outcomes, come equipped with examples of past successes. Highlight measurable results you've achieved in previous roles, focusing on how your contributions led to growth and success for your clients.

Strategic Customer Manager, EMEA — Drive Growth in SaaS
Planhat

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>