At a Glance
- Tasks: Lead customer success and drive revenue growth through strategic engagement and product adoption.
- Company: Dynamic company focused on AI and SaaS solutions with a culture of ambition.
- Benefits: Competitive salary, growth opportunities, and a chance to shape the future of technology.
- Other info: Opportunity to grow into broader commercial leadership roles.
- Why this job: Become a leader in a fast-paced environment and make a real impact on customer success.
- Qualifications: 3-5 years in high-performance roles, strong business acumen, and a passion for technology.
The predicted salary is between 60000 - 80000 £ per year.
Competencies
- Our team comes from diverse backgrounds, the common denominator is drive and ambition.
- Perhaps you’ve spent a minimum of 3‑5 years in high‑performance environments like management consulting or a fast‑growth startup, where clear thinking, fast execution, and accountability to outcomes were non‑negotiable.
- Or perhaps you have previously been a CS leader and are now looking to bring your expertise to others.
- You’ve been consistently promoted and entrusted with increasing responsibility.
- You bring strong business acumen, genuine curiosity about AI and the SaaS landscape, and a winner’s mentality with a track record in competitive sports, academics, or other arenas that proves you’re top talent who rises to every challenge.
Commercially focused:
- You think in terms of revenue and business outcomes and can engage with senior stakeholders on the metrics and strategies that impact their bottom line.
Comfortable owning the full outcome:
- You connect product adoption to measurable business impact and view customer outcomes as a direct reflection of your work.
Self‑directed and adaptable:
- You take initiative without waiting for direction, learn quickly, and thrive when given autonomy and accountability.
Tech‑savvy curiosity:
- You’re naturally interested in how technology and AI can create leverage, improve decisions, and shape new ways of working.
Highly ambitious:
- You set challenging goals and execute with urgency, driven by growth for both your customers and yourself.
Trajectory
- In this role you will own commercial outcomes end to end, managing customers from onboarding through renewal and expansion, driving retention and maximizing NRR.
- Deliver measurable customer outcomes, aligning your strategy to either revenue expansion or operational efficiency and systematically tracking progress.
- Identify opportunities proactively, analyzing usage patterns, engagement signals, and customer health data to uncover expansion opportunities and mitigate churn risks.
- Drive product adoption as the foundation for creating long‑term value and sustainable revenue growth.
- Inform product and go‑to‑market strategy through your direct customer engagement, shaping product roadmap priorities and commercial strategy.
Definition of Success
- The ones who succeed in this role are becoming the leaders of the next decade.
- They own the revenue, stay closest to the customer, and deliver the outcomes that matter most.
- You are continuously growing your portfolio's revenue, hitting and exceeding NRR targets quarter over quarter.
- You are consistently seen as a trusted advisor to revenue leaders, helping them translate strategy into measurable outcomes.
- You are proactively identifying expansion opportunities and acting on churn signals before they become problems.
- You are driving product adoption as the foundation for long‑term value and sustainable revenue growth.
- You are growing into broader commercial leadership responsibilities within the team.
Manager, Deployment Strategy and Growth employer: Planhat
As a Manager in Deployment Strategy and Growth, you will thrive in a dynamic environment that champions innovation and accountability. Our company fosters a culture of ambition and collaboration, offering exceptional growth opportunities and the chance to make a tangible impact on customer success and revenue outcomes. Located in a vibrant area, we provide a supportive atmosphere where your tech-savvy curiosity and drive for excellence can flourish, making us an outstanding employer for top talent seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Manager, Deployment Strategy and Growth
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Manager, Deployment Strategy and Growth at Planhat!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Planhat or be willing to refer you for that Manager, Deployment Strategy and Growth position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Planhat who’s on the lookout for their next Manager, Deployment Strategy and Growth star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Manager, Deployment Strategy and Growth role at Planhat!
We think you need these skills to ace Manager, Deployment Strategy and Growth
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Planhat. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Planhat
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Planhat. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
