Strategic Customer Manager, EMEA — Drive Growth in SaaS in London
Strategic Customer Manager, EMEA — Drive Growth in SaaS

Strategic Customer Manager, EMEA — Drive Growth in SaaS in London

London Full-Time 50000 - 65000 £ / year (est.) No home office possible
Planhat

At a Glance

  • Tasks: Drive client success and tackle unique challenges using the Planhat platform.
  • Company: Join a dynamic SaaS company focused on customer growth in EMEA.
  • Benefits: Flexible work environment, competitive salary, and opportunities for professional development.
  • Other info: Enjoy a variety of tasks and impactful outcomes in your role.
  • Why this job: Be a trusted advisor and make a real impact on global leaders' success.
  • Qualifications: Experience in sales or customer success within a B2B SaaS environment.

The predicted salary is between 50000 - 65000 £ per year.

Planhat is seeking a Customer Manager in Greater London, focusing on driving success for clients using the Planhat platform. The ideal candidate will have experience in sales or customer success within a B2B SaaS environment and will be a trusted advisor to global leaders, helping tackle unique commercial challenges. With a flexible approach and a tech-savvy background, you will support various clients to unlock their full potential through the software. This role promises variety and impactful outcomes.

Strategic Customer Manager, EMEA — Drive Growth in SaaS in London employer: Planhat

At Planhat, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Greater London. Our commitment to employee growth is evident through tailored development programmes and opportunities to engage with global leaders, ensuring that every team member can thrive while making a meaningful impact in the SaaS industry. Join us to be part of a forward-thinking team that values flexibility, creativity, and the drive to unlock potential for our clients.
Planhat

Contact Detail:

Planhat Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Strategic Customer Manager, EMEA — Drive Growth in SaaS in London

Tip Number 1

Network like a pro! Reach out to people in your industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Strategic Customer Manager role.

Tip Number 2

Prepare for those interviews by researching the company and its clients. Understand their challenges and think about how you can be the trusted advisor they need. We want you to shine as the tech-savvy problem solver they’re looking for!

Tip Number 3

Showcase your success stories! When chatting with potential employers, share specific examples of how you've driven growth or improved customer satisfaction in previous roles. We want them to see the impact you can make right away.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team in making a difference in the SaaS world.

We think you need these skills to ace Strategic Customer Manager, EMEA — Drive Growth in SaaS in London

Sales Experience
Customer Success Management
B2B SaaS Knowledge
Advisory Skills
Commercial Acumen
Tech-Savvy
Client Relationship Management
Problem-Solving Skills
Flexibility
Communication Skills
Strategic Planning
Outcome-Oriented Mindset

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Strategic Customer Manager role. Highlight your B2B SaaS experience and any successes you've had in driving client growth.

Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've tackled commercial challenges and supported clients in the past.

Showcase Your Tech Savviness: Since we're looking for someone tech-savvy, mention any relevant tools or platforms you've used. This will show us that you can easily adapt to the Planhat platform and help our clients succeed.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Planhat

Know Your SaaS Inside Out

Make sure you’re well-versed in the Planhat platform and its features. Familiarise yourself with how it helps clients tackle their commercial challenges. This will not only show your enthusiasm but also demonstrate that you can be a trusted advisor from day one.

Showcase Your Customer Success Stories

Prepare specific examples from your past experience in sales or customer success. Highlight how you’ve driven growth for clients in a B2B SaaS environment. Use metrics to back up your claims, as numbers speak volumes in this industry.

Emphasise Your Flexibility

In a role that promises variety, it’s crucial to showcase your adaptable approach. Be ready to discuss how you’ve successfully navigated changing client needs or unexpected challenges in previous roles. This will illustrate your ability to thrive in a dynamic environment.

Ask Insightful Questions

Prepare thoughtful questions about Planhat’s goals and challenges in the EMEA region. This shows your genuine interest in the company and the role. It also gives you a chance to demonstrate your strategic thinking and understanding of the market.

Strategic Customer Manager, EMEA — Drive Growth in SaaS in London
Planhat
Location: London

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