- We’re looking for a seasoned leader to own and scale our global Technical deployment organization
- You will lead a team of Technical Deployment Specialists (TDS) to deliver technically sophisticated, high-impact solutions for our customers
- You will define best practices, build playbooks, and ensure our deployment processes scale as Planhat grows
- Manage, grow and coach a global team of Technical Deployment Specialists
- Design and evolve the end-to-end deployment lifecycle — from discovery and scoping to integration, configuration, and go-live
- Build repeatable frameworks: playbooks, templates, and scalable processes to drive quality and speed
- Partner cross-functionally with CS, Sales & Product to align customer deployment strategy with business goals
- Act as a technical architect in complex deployments: integrate with customer data systems, build automations, and ensure robust data flows
- Lead process improvements to reduce deployment time, optimize resource utilization, and boost customer satisfaction
- Track and report on deployment metrics: team capacity, utilization, customer outcomes, deployment velocity
- Be a hands-on leader: resolve escalations, train TDS team, and participate in high-risk go-lives
Excellent communicator who can bridge business and technical stakeholdersTechnical expertise and experience: APIs, data architecture, integrations, automation8+ years leading and managing teams of at least 5-10 peopleStrategic thinker but willing to roll up sleeves and get into operational detailsExperience in a high-growth, cross-functional startup or scale-up environmentStrong project management skills, able to run multiple large-scale engagements in parallel
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Head of Technical Deployments employer: Planhat
At Planhat, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a GTM Systems Architect & Data Quality Lead, you will benefit from extensive professional development opportunities, a collaborative environment, and the chance to make a significant impact on our commercial systems. Located in a vibrant tech hub, we offer competitive benefits and a commitment to work-life balance, making Planhat an exceptional place to grow your career.
