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For Companies At a Glance
- Tasks: Create engaging content to help customers and teams succeed with Planhat.
- Company: Join a fast-growing team at Planhat, empowering millions of customers worldwide.
- Benefits: Work in a dynamic environment with opportunities for growth and innovation.
- Why this job: Make a real impact on customer success and internal teams while developing your skills.
- Qualifications: Strong communication skills, problem-solving mindset, and tech-savvy approach required.
- Other info: Must be in the London office at least three days a week.
The predicted salary is between 36000 - 60000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Turn learning into unstoppable growth.
Team and Impact
Our team is small but growing quickly. In 2023, we created the foundation for our enablement function, 2024 was about expanding the team and tech stack. Now, in 2025, we\’re focused on scaling our content and personalising it for specific audiences.
We own three key areas:
- Product Enablement – Helping customers get the most out of Planhat, driving adoption and retention.
- Internal Enablement – Equipping our go-to-market teams with the tools and insights they need to succeed.
- Onboarding and Retention – Building scalable training, guides, and workflows that accelerate adoption and retention.
Our team brings experience from customer success, technical account management, support, and project management, many of us from high-growth startups.
We produce content across multiple product lines and formats, from video and tutorials to in-depth guides and courses.
Every piece of content we create is about making Planhat easier to use, driving faster time-to-value, and ensuring teams (both internal and external) have what they need to succeed.
What We\’re Looking For
Clear Communicator – You break down complex product features, use cases, and best practices into clear, engaging content that resonates with both internal teams and customers.
Problem Solver – You work cross-functionally with Product to craft training materials for new features, and collaborate with Customer Success to identify the resources that accelerate onboarding and shorten time-to-value.
Proactive – You\’re hands-on, scrappy, and know how to get things done. You don\’t wait for instructions – you take the initiative and execute with speed and precision.
Tech-Savvy – You actively look for opportunities to optimize and automate processes, leveraging tech, AI, and smarter workflows to scale enablement without adding headcount.
Additionally, we\’re looking for someone who can be in the London office at least three days a week to work closely with our teams, including Enablement.
Trajectory
Planhat is a mission-critical tool, empowering over 2.6 million customers worldwide. As an early member of our enablement team, you\’ll have a direct impact, taking ownership of key projects that will drive our global evolution and growth.
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Enablement Manager employer: Planhat
Contact Detail:
Planhat Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enablement Manager
✨Tip Number 1
Familiarize yourself with Planhat and its features. Understanding the product inside and out will help you communicate effectively and create engaging content that resonates with both internal teams and customers.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of how you've collaborated cross-functionally in previous roles. Highlight specific instances where your contributions led to improved onboarding or customer success.
✨Tip Number 3
Demonstrate your proactive nature by sharing stories of times when you took the initiative to optimize processes or implement new tools. This will illustrate your hands-on approach and ability to execute with speed and precision.
✨Tip Number 4
Emphasize your tech-savviness by discussing any experience you have with automation tools or AI technologies. Show how you've leveraged these to enhance workflows and scale enablement efforts in past positions.
We think you need these skills to ace Enablement Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Enablement Manager position. Understand the key responsibilities and the skills required, such as clear communication, problem-solving, and being tech-savvy.
Tailor Your CV: Customize your CV to highlight relevant experience that aligns with the role. Emphasize your background in customer success, technical account management, or project management, and showcase any content creation experience.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of the company's mission and how you can contribute to their enablement function. Use specific examples from your past experiences to demonstrate your proactive approach and problem-solving skills.
Showcase Your Communication Skills: In your application, provide examples of how you've effectively communicated complex information in the past. This could include training materials you've created or presentations you've delivered that resonate with diverse audiences.
How to prepare for a job interview at Planhat
✨Showcase Your Communication Skills
As a Clear Communicator, it's essential to demonstrate your ability to break down complex concepts. Prepare examples of how you've created engaging content or training materials that resonate with different audiences.
✨Highlight Problem-Solving Experiences
Be ready to discuss specific instances where you've collaborated cross-functionally to solve problems. Share how you worked with teams like Product and Customer Success to create effective training resources.
✨Demonstrate Proactivity
Prepare to share examples of times when you took the initiative without waiting for instructions. Highlight projects where you executed tasks with speed and precision, showcasing your hands-on approach.
✨Emphasize Your Tech Savviness
Discuss your experience with optimizing processes through technology. Be prepared to talk about tools or AI solutions you've implemented to enhance workflows and scale enablement efforts.
