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For Companies At a Glance
- Tasks: Empower clients by building relationships and analysing data for their success.
- Company: Leading customer platform company based in London.
- Benefits: Career growth opportunities and a dynamic work environment.
- Why this job: Make a real impact by helping clients achieve their business goals.
- Qualifications: 1-2 years of experience in commercial roles, with resilience and ambition.
The predicted salary is between 28800 - 43200 £ per year.
A leading customer platform company in London is seeking a Customer Associate to empower clients by creating business value. The role focuses on relationship building, data analysis, and achieving customer success.
Ideal candidates have 1-2 years of experience in commercial roles, demonstrating resilience and ambition. This on-site position offers a trajectory for growth into a Customer Manager role.
Customer Success Associate - EMEA, London On-site in City of London employer: Planhat
Contact Detail:
Planhat Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Associate - EMEA, London On-site in City of London
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. We want to show that we’re not just interested in the role, but also in how we can contribute to their success.
✨Tip Number 3
Practice your pitch! We need to be ready to explain how our past experiences align with the role. Think about specific examples that showcase our resilience and ambition.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us top of mind and shows our enthusiasm for the position. Plus, it’s a great way to reiterate our interest in growing into a Customer Manager role.
We think you need these skills to ace Customer Success Associate - EMEA, London On-site in City of London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer success shine through. We want to see how you can empower clients and create business value, so share specific examples of how you've done this in the past!
Tailor Your CV: Make sure your CV is tailored to the role. Highlight your experience in commercial roles and any relevant skills that demonstrate your resilience and ambition. We love seeing candidates who take the time to align their background with what we’re looking for.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and fit for the role. Avoid fluff and focus on what really matters!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Customer Success Associate position. We can’t wait to hear from you!
How to prepare for a job interview at Planhat
✨Know Your Customer Success Basics
Make sure you understand the fundamentals of customer success. Brush up on how to build relationships and create business value for clients. Be ready to share examples from your past experiences that highlight your ability to empower customers.
✨Show Off Your Data Skills
Since data analysis is key in this role, prepare to discuss how you've used data to drive decisions or improve customer outcomes. Bring specific examples where your analytical skills made a difference, and be ready to talk about any tools or software you’re familiar with.
✨Demonstrate Resilience and Ambition
This company values resilience and ambition, so think of times when you faced challenges and how you overcame them. Share stories that showcase your determination and growth mindset, as these traits will resonate well with the interviewers.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to customer success and the trajectory for growth into a Customer Manager role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
