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For Companies At a Glance
- Tasks: Configure and maintain Salesforce, support users, and enhance system efficiency.
- Company: Dynamic tech company in Manchester with a hybrid work model.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and transformation.
- Why this job: Join a team that drives innovation and makes a real impact on business processes.
- Qualifications: Experience as a Salesforce Administrator and strong communication skills required.
The predicted salary is between 45000 - 50000 £ per year.
The Salesforce Administrator is responsible for the configuration, maintenance, and continuous improvement of the Salesforce platform, ensuring it effectively supports business processes, users, and data integrity. The role acts as the primary point of contact for Salesforce users, driving adoption, usability, and ongoing optimisation of the system.
Key Duties and Responsibilities
- Configure and maintain Salesforce features including objects, fields, page layouts, flows, validation rules, and reports.
- Manage user accounts, profiles, roles, permissions, and security settings.
- Ensure system availability, performance, and data integrity.
- Implement and maintain automation using Salesforce tools (Flows, Approval Processes).
- Act as first-line support for Salesforce-related issues and questions.
- Troubleshoot and resolve system errors and user-reported issues.
- Deliver user training, documentation, and guidance to improve adoption.
- Gather feedback and translate business requirements into Salesforce solutions.
- Maintain high standards of data quality, accuracy, and consistency.
- Perform data imports, exports, deduplication, and cleansing.
- Create and maintain dashboards and reports to support business insight and decision-making.
- Manage Salesforce releases and coordinate testing of new features.
- Assess impact of platform updates and communicate changes to users.
- Identify opportunities to enhance efficiency through automation and process improvements.
- Support minor enhancements and collaborate with developers on more complex changes.
- Ensure Salesforce usage complies with security, privacy, and regulatory requirements.
- Manage access controls and audit trails.
- Follow Salesforce and organizational best practices.
- Maintain system documentation and configuration records.
- Liaise with business stakeholders to understand requirements and priorities.
- Work with Salesforce vendors, partners, or developers as needed.
- Support integration with other systems where applicable.
- Provide support to the wider Transformation Team on non-Salesforce related change activity if applicable and/or there is downtime.
Requirements for the role
- Proven experience as a Salesforce Administrator or similar role.
- Strong communication and interpersonal skills.
- Experience supporting Sales, Service, or Marketing Cloud.
- Understanding of CRM processes and business workflows.
Salesforce Administrator in Manchester employer: PlanetRecruitment
Contact Detail:
PlanetRecruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Administrator in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the Salesforce community or related fields. Attend local meetups or webinars to meet potential employers and get your name out there.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your Salesforce projects, configurations, and any automation you've implemented. This will give you an edge and demonstrate your hands-on experience.
✨Tip Number 3
Prepare for interviews by brushing up on common Salesforce scenarios and questions. Practice explaining how you've tackled challenges in previous roles, focusing on your problem-solving skills and user support.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are proactive and engaged. Plus, it gives you a better chance of standing out in the application process.
We think you need these skills to ace Salesforce Administrator in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Salesforce Administrator. Use keywords from the job description to show we’re looking for someone who understands CRM processes and can manage user accounts effectively.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share specific examples of how you've improved Salesforce usability or supported users in the past. We want to see your personality and passion for the role!
Showcase Your Skills: Don’t forget to mention any relevant certifications or training you’ve completed. If you’ve worked with Salesforce tools like Flows or Approval Processes, let us know! It’s all about showing us you’re the right fit.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at PlanetRecruitment
✨Know Your Salesforce Inside Out
Make sure you’re well-versed in Salesforce features, especially those mentioned in the job description. Brush up on configuration, user management, and automation tools like Flows and Approval Processes. Being able to discuss these confidently will show your expertise.
✨Prepare for User Support Scenarios
Think about common issues users might face and how you would resolve them. Prepare examples of how you've provided support or training in the past. This will demonstrate your problem-solving skills and your ability to enhance user adoption.
✨Showcase Your Data Management Skills
Be ready to discuss your experience with data quality, imports, exports, and reporting. Bring examples of dashboards or reports you've created that led to business insights. This will highlight your analytical skills and attention to detail.
✨Understand the Bigger Picture
Familiarise yourself with the company’s business processes and how Salesforce fits into them. Be prepared to discuss how you can contribute to ongoing optimisation and transformation efforts. This shows you’re not just a techie but also a strategic thinker.