Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome visitors and provide top-notch customer service in a vibrant setting.
- Company: Join Planetarium Go UK, a leader in immersive astronomy experiences.
- Benefits: Earn £13 per hour with a supportive team environment.
- Other info: Fixed-term contract with opportunities to engage with families and schools.
- Why this job: Be part of an exciting experience that inspires curiosity about science and astronomy.
- Qualifications: Experience in customer service or hospitality is a plus; friendly attitude required.
The predicted salary is between 13 - 13 £ per hour.
Planetarium Go UK is a portable planetarium company delivering immersive, dome-based astronomy experiences in iconic locations across the UK. We create engaging and accessible experiences for families, schools, and the general public.
We are recruiting Front of House / Customer Service Staff to join our team. This is a customer-facing role focused on delivering excellent visitor experiences in a busy public venue.
Key Responsibilities:- Welcoming visitors and providing excellent customer service
- Ticket and merchandise sales
- Managing visitor flow and entry times
- Assisting with seating and session turnover
- Supporting families and school groups
- Answering visitor questions
- Handling payments and basic sales records
- Maintaining cleanliness and presentation of public areas
- Experience in customer service, hospitality, retail, or events
- Friendly communication skills
- Professional and reliable attitude
- Availability for the full contract period
- Desirable: Interest in science or astronomy (not required)
- £13 per hour
- Fixed-term contract
- Supportive team environment
Front of House / Customer Service Staff in Northampton employer: PLANETARIUM GO UK LIMITED
Contact Detail:
PLANETARIUM GO UK LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House / Customer Service Staff in Northampton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Planetarium Go UK. Understanding their mission and values will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face in this role and how you'd handle them. Being able to demonstrate your problem-solving abilities will make you stand out during the interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart appearance can set the tone for a positive interaction right from the start.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Front of House / Customer Service Staff in Northampton
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience in customer service, hospitality, or retail. We want to see how you've made visitors feel welcome and valued in your past roles!
Be Friendly and Professional: Your communication skills are key! Use a friendly tone in your application and show us that you can maintain a professional attitude, even in busy situations. We love a positive vibe!
Tailor Your Application: Take a moment to read through the job description and align your application with what we're looking for. Mention your availability for the full contract period and any relevant interests, like science or astronomy!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at PLANETARIUM GO UK LIMITED
✨Know Your Stuff
Familiarise yourself with Planetarium Go UK and their mission. Understand what they do and the experiences they offer. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your People Skills
Since this role is all about customer service, be ready to share examples of how you've provided excellent service in the past. Think of specific situations where you went above and beyond for a customer or handled a tricky situation with grace.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A professional appearance shows that you take the opportunity seriously and are ready to represent the company well.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team culture, training opportunities, or what a typical day looks like. It shows you're engaged and interested in the role beyond just getting hired.