Front of House / Customer Service Staff

Front of House / Customer Service Staff

Full-Time 13 - 13 £ / hour (est.) No working from home possible
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At a Glance

  • Tasks: Welcome visitors and provide top-notch customer service in a vibrant setting.
  • Company: Join Planetarium Go UK, a leader in immersive astronomy experiences.
  • Benefits: Earn £13 per hour with a supportive team and fixed-term contract.
  • Other info: Great opportunity for career growth in a dynamic environment.
  • Why this job: Be part of an exciting experience that inspires curiosity about science and astronomy.
  • Qualifications: Customer service experience and friendly communication skills are essential.

The predicted salary is between 13 - 13 £ per hour.

Location: Millennium Square, Leeds LS2 3AD

Contract: September 04, 2026 - September 26, 2026

Pay: £13 per hour

ABOUT PLANETARIUM GO UK

Planetarium Go UK is a portable planetarium company delivering immersive, dome-based astronomy experiences in iconic locations across the UK. We create engaging and accessible experiences for families, schools, and the general public.

THE ROLE

We are recruiting Front of House / Customer Service Staff to join our team. This is a customer-facing role focused on delivering excellent visitor experiences in a busy public venue.

KEY RESPONSIBILITIES

  • Welcoming visitors and providing excellent customer service
  • Ticket and merchandise sales
  • Managing visitor flow and entry times
  • Assisting with seating and session turnover
  • Supporting families and school groups
  • Answering visitor questions
  • Handling payments and basic sales records
  • Maintaining cleanliness and presentation of public areas

WHAT WE’RE LOOKING FOR

  • Experience in customer service, hospitality, retail, or events
  • Friendly communication skills
  • Professional and reliable attitude
  • Availability for the full contract period
  • Desirable: Interest in science or astronomy (not required)

WHAT WE OFFER

£13 per hour
Fixed-term contract
Supportive team environment

Front of House / Customer Service Staff employer: PLANETARIUM GO UK LIMITED

At Planetarium Go UK, we pride ourselves on being an excellent employer by fostering a supportive team environment where every member plays a vital role in creating memorable experiences for our visitors. Located in the vibrant Millennium Square, Leeds, we offer competitive pay and the opportunity to engage with families and schools in a unique setting, making your work both meaningful and rewarding. Join us to not only enhance your customer service skills but also to be part of a passionate team dedicated to inspiring curiosity about science and astronomy.

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Contact Details:

PLANETARIUM GO UK LIMITED Recruitment Team

We think you need these skills to ace Front of House / Customer Service Staff

Communication Skills
Adaptability
Problem-Solving Skills
Teamwork
Passion for Early Years Education
Relationship Building
Safeguarding Knowledge