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For Companies At a Glance
- Tasks: Manage Workday HR and Recruitment configuration while troubleshooting complex issues.
- Company: Planet is a leading tech company revolutionising payments with a focus on customer experience.
- Benefits: Enjoy a hybrid work model, career growth opportunities, and a vibrant team culture.
- Why this job: Be part of a fast-paced environment driving connected commerce and enhancing customer experiences.
- Qualifications: Advanced knowledge of Workday and HR functional areas; adaptable problem-solver.
- Other info: Join a diverse team and contribute to continuous improvement in a dynamic industry.
The predicted salary is between 48000 - 72000 £ per year.
About Us
Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide. In recent years, we have experienced significant growth, expanding our services and global presence. Our mission is to create a world of connected commerce where payments are simple, secure, and seamless, enabling our partners to deliver exceptional experiences to their customers.
Function Overview
As part of Global Operations, you’ll be working with an amazing diverse team of talented and customer centric people across the world. We’re building a world-class operation and you’ll be empowered to make a difference so we can better serve our customers with an easy, connected, and flawless experience. You’ll find opportunities across customer facing, technical and administrative roles, customer services, onboarding, Tax Free, training, or one of the many other exciting areas in Global Operations. You’ll be presented with unrivalled prospects to grow, learn and develop in your career.
What You Will Do
- Manage Planet Workday HR and Recruitment configuration
- Advanced knowledge of 2-4 functional areas (Recruitment, Workday & Payroll Integrations, Time Tracking Security, HCM, absence, Talent and Performance, Compensation & Benefits)
- Able to do complex configuration, including payroll integrations and time tracking
- Able to troubleshoot and analyse complex problems and suggest solutions
- Escalation point of incident management, problem management support for HR and business users for functional issues
- Review Workday updates, proposing changes and improvements to HR and business
- Provide change and deployment management for Workday updates / changes
- Issue communications for incidents, changes, releases, etc.
- Proactively seek information about needs of HR and business users and identify Workday enhancements that support continuous improvement of People processes and services
- Manage delivery and maintenance of integrations – experience of Workday and Payroll integrations
- Lead functional team to effectively support Planet’s use of Workday
- Manage Workday Security framework and maintenance in collaboration with HR Operations and People Team
- Advance knowledge of Workday security
- Update and maintain Workday security roles and profiles in collaboration with HR and the business
- Validate people reporting needs jointly with Analytics
- Partner with Analytics and Insights to identify reporting requirements and continuously improve Workday reporting and dashboard functionality
- Manage partnership internal and external stakeholders
- Lead Workday governance processes with HR and business
- Coordinate tenant maintenance scheduling with Workday and AMS
- Manage relationships with HR, Business and external stakeholders (eg Auditors, Payroll suppliers)
- Lead master data maintenance framework
- Partner with HR Operations and HR to ensure master data is maintained, accurate and reliable
- Partner with HR Operations and HR to audit data and implement and report on data controls in Workday
Who You Are
- Proven understanding of Workday product
- Advanced knowledge of 2-4 functional areas (Recruitment, Workday & Payroll Integrations, Time Tracking Security, HCM, absence, Talent and Performance, Compensation & Benefits)
- Responsive to issues – flexible and adaptable
- Seeks out opportunities for improvement and encourages ideas and innovation
- HRIS Professional with proven Workday BAU support track record
- Ability to deliver Workday complex configuration
- Ability to deliver Workday and Payroll integrations
- Advanced knowledge of tenant management and security set up
- Experience of using Workday as a change enabler to drive service and process improvement
Why Planet
Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need. Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. At Planet, we embrace a hybrid work model, with three days a week in the office. Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.
People Solution and Workday Expert employer: Planet
Contact Detail:
Planet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Solution and Workday Expert
✨Tip Number 1
Familiarise yourself with the latest Workday updates and features. Being knowledgeable about recent changes can help you stand out during discussions, showing that you're proactive and engaged with the platform.
✨Tip Number 2
Network with current or former employees of Planet, especially those in HR or operations roles. They can provide valuable insights into the company culture and expectations, which can be beneficial during your interview.
✨Tip Number 3
Prepare to discuss specific examples of how you've used Workday to solve complex problems or improve processes in previous roles. This will demonstrate your hands-on experience and problem-solving skills.
✨Tip Number 4
Stay updated on industry trends related to HR technology and payment solutions. Showing that you understand the broader context of the role can impress interviewers and highlight your commitment to continuous learning.
We think you need these skills to ace People Solution and Workday Expert
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the People Solution and Workday Expert role at Planet. Understand the key responsibilities and required skills, especially around Workday configuration and HR processes.
Tailor Your CV: Customise your CV to highlight relevant experience in Workday and HRIS. Emphasise your advanced knowledge in functional areas mentioned in the job description, such as Recruitment and Payroll Integrations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how your skills align with Planet's mission and how you can contribute to their goal of enhancing customer experience.
Highlight Problem-Solving Skills: In your application, provide examples of how you've successfully troubleshot complex issues in previous roles. This is crucial for the People Solution and Workday Expert position, where problem management support is key.
How to prepare for a job interview at Planet
✨Showcase Your Workday Expertise
Make sure to highlight your advanced knowledge of Workday and its functional areas during the interview. Be prepared to discuss specific configurations you've managed, especially in recruitment and payroll integrations, as this will demonstrate your hands-on experience.
✨Demonstrate Problem-Solving Skills
Since the role involves troubleshooting complex issues, be ready to share examples of how you've successfully resolved problems in previous positions. This could include discussing a specific incident where you identified a solution that improved processes or user experience.
✨Emphasise Continuous Improvement
Planet values innovation and improvement, so come prepared with ideas on how Workday can enhance HR processes. Discuss any past experiences where you proactively sought out enhancements or changes that benefited your team or organisation.
✨Understand Stakeholder Management
The role requires managing relationships with various stakeholders. Be ready to talk about your experience in collaborating with HR, business users, and external partners. Highlight any successful projects where you coordinated efforts across different teams to achieve a common goal.
