Compliance Officer

About Planet

Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers. We create great experiences for the millions of people who use our payments, software, and tax‑free solutions every minute of every day. Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time. Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets.

Role Overview:

We are looking for a Compliance Officer to lead the regulatory compliance function and the various regulatory obligations for Planet's UK based payment institution. The successful candidate will be a highly motivated Compliance professional looking for an opportunity to grow with an expanding Payments company. You will have a passion for applying your compliance knowledge as a business enabler, a proven problem‑solver, and have a track record for delivering change. You will be highly competent at working with the regulatory authorities in the UK. The Group LRC function is led by the Chief Legal Officer, and you will be comfortable reporting to the Head of Risk & Compliance, based in the UK.

What you will do:

• Hold the position as Planet's UK Compliance Officer, under the Company's payment institution license authorised by FCA.
• Manage Planet's payment institution license and act as the primary contact with the FCA, ensuring all regulatory returns and responses to regulatory requests are accurate, completed and submitted on time.
• Develop and maintain a risk‑based compliance management programme, comprehensively considering Planet's products and services, ensuring Planet's merchant acquiring business complies with appropriate legislation and regulation.
• Own and develop appropriate policies, procedures, and controls to manage all regulatory requirements, including safeguarding of funds, reporting, complaints handling, operational controls and resiliency.
• Perform risk assessments on products, services, processes, and tools to ensure identification of risk and development and institution of effective, mitigating controls.
• Develop a set of compliance KPIs to report into the wider Group Compliance team and enterprise on a regular basis.
• Coordinate and supervise the regulatory obligation's implementation within the 1st line of defense (1LOD), across our different Planet's entities.
• Horizon scan and report on regulatory developments and make suggestions with respect to related compliance policy and procedure enhancements.
• Provide training, guidance and thought leadership pieces on compliance and regulatory risk issues and trends to colleagues and the leadership community.
• Act as the compliance stakeholder for all appropriate engagements, internal committees, and boards.
• Support internal and external audit reviews.
• Attention to detail and an ability to manage in challenging and evolving environments.

Who you are:

• 5+ years' experience as a compliance professional at a payment services provider, financial institution, bank, Fintech, financial regulatory agency, or professional services firm serving financial institution clients, all with concentration or affiliation with UK regulatory bodies.
• Experience creating and delivering regulatory reporting.
• Expert level of knowledge and experience of best practice risk management and governance frameworks and methodologies.
• Experience in merchant acquiring payments, gateway, e‑money or wallet products and services, banking functions, and/or merchant processing.
• Strong academic record to degree level supported by any relevant sector related and/or professional qualifications.
• Self‑motivated, "can‑do" attitude to take ownership of work.
• Ability to make quick and effective decisions.
• Excellent communication skills with the credibility to gain respect internally and, to the extent appropriate to the role, externally with people at all levels.

Why Planet

Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need. Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel‑good connected commerce. We would love to hear from you - Apply now. At Planet, we embrace a hybrid work model, with three days a week in the office. Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.