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- Tasks: Support primary schools by managing IT hardware and software for effective teaching.
- Company: Join a dynamic team dedicated to enhancing ICT in education.
- Benefits: Enjoy a competitive salary, pension scheme, and mental health support.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Make a real difference in schools while developing your IT skills.
- Qualifications: Passion for IT and strong customer service skills are essential.
The predicted salary is between 27000 - 32000 £ per year.
Role: ICT Consultant - 2nd Line
Location: Slough
Salary: 27,000 - 32,000
Benefits:
- Pension Scheme
- Car scheme
- Cycle scheme
- Eye care scheme
- Mental health first aid
- Employee assistance programme
- Employee recognition scheme
Role summary:
This role will involve supporting a primary school where you will be the liaison between your schools and our client, ensuring that they are kept informed about the products and services we can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites to help them improve their ICT provision and enable them to deliver effective teaching and learning through ICT solutions.
To be suitable for this role, you should have a passionate interest in IT and a solid technical background, as well as being self‑driven and enthusiastic about offering exceptional customer service. Being a team player, possessing excellent communication and organisational skills as well as having a cheerful disposition are essential prerequisites for this role. Our ideal candidate should have at least 2 years' experience in a previous ICT Technician/2nd line role in the education sector, although this is not essential. You should have the ability to work independently and exhibit a flair for troubleshooting and a proactive attitude towards identifying potential avenues to enhance the services provided by the team.
Responsibilities include:
- Resolve and manage any technical issues that impact the running of the school's functions by providing robust technical solutions.
- Installation or repair of computers with standardised applications and networking software, diagnosing, and solving problems that develop in their operations.
- Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations (Desktop computers, iPads, printers, telephones, scanners, projectors, PA equipment, AV lecterns and hardware).
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
ICT Consultant - Slough. Job in Slough Education & Training Jobs employer: Planet Recruitment
Contact Detail:
Planet Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Consultant - Slough. Job in Slough Education & Training Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector and let them know you're on the lookout for an ICT Consultant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss specific examples of how you've tackled technical issues in the past. This will demonstrate your problem-solving abilities and passion for IT.
✨Tip Number 3
Be proactive! If you see a school that could benefit from better ICT solutions, don’t hesitate to reach out. A friendly email or call can show your initiative and might just land you an interview.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're genuinely interested in joining our team and helps us keep track of your application.
We think you need these skills to ace ICT Consultant - Slough. Job in Slough Education & Training Jobs
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the ICT Consultant role. Highlight any relevant technical background and customer service experience, as we want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for IT and how your previous experiences make you a great fit for this role. Don’t forget to mention why you’re excited about working with us at StudySmarter.
Show Off Your Communication Skills: Since this role involves liaising with schools, it’s important to demonstrate your excellent communication skills in your application. Use clear and concise language, and don’t shy away from showcasing your cheerful disposition!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter family!
How to prepare for a job interview at Planet Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to ICT solutions, especially those relevant to education. Be prepared to discuss specific hardware and software you've worked with, as well as any troubleshooting experiences you've had.
✨Show Off Your Customer Service Skills
Since this role involves liaising with schools, it's crucial to demonstrate your customer service abilities. Think of examples where you've gone above and beyond to help a client or resolved a tricky situation with a cheerful attitude.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like how you'd handle a technical issue at a school. Prepare by thinking through potential problems and your step-by-step approach to resolving them.
✨Highlight Your Team Spirit
This role requires collaboration, so be ready to talk about your experience working in teams. Share stories that showcase your communication skills and how you contribute positively to group dynamics.