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For Companies At a Glance
- Tasks: Support teams in designing and coordinating UCaaS solutions and SIP delivery.
- Company: Join a respected telecommunications company with a skilled engineering team.
- Benefits: Competitive salary, car allowance, and opportunities for professional growth.
- Why this job: Make an impact by delivering innovative voice solutions and enhancing customer experiences.
- Qualifications: Experience with Mitel products, Zoom Phone, and strong communication skills.
- Other info: Dynamic role with opportunities for on-site installations and project management.
Role: Voice Provisioning Engineer
If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.
Location: Gateshead
Salary: £30,000 - £42,000 + Car Allowance
Profile
Planet Recruitment are proud to be working with a very well-respected telecommunications company, who are looking to add a Voice Provisioning Engineer to their team. My client has a provisioning engineering team based in the UK which consists of highly skilled voice coordinators and technical engineers. In this position you will support internal & external teams, design and coordination of UCaaS solutions, SIP delivery, Complex orders, technical support & liaison with 3rd parties providing relevant products or services, delivering BAU or complex bespoke projects.
Key Responsibilities
- Project provisioning including remote system/site builds, user configuration, remote support, technical guidance to end users or engineers, project calls, escalations.
- On site installations. When required you will be expected to carry out installation of voice equipment on customers sites. This may include implementing of equipment in data centres or customer premises.
- Assist with end user technical queries, carry out site and desktop technical surveys, architecture, and costing.
- Technical customer presentations, technically validate and sign-off solutions plus creation and approval of documents such as FDS, PID, SOW's.
- Oversee project delivery by managing the end-to-end process, ensuring timely and quality completion of deliverables within budget constraints.
Essential Experience
- Experience with provisioning the Mitel suite of MiVoice business products and their applications especially MiCC & MiCollab.
- Experience with deployment of Zoom Phone, Zoom Contact centre and the Zoom Application portfolio.
- Experience with Data networking such as data switch installs, VLAN configurations, router installs, server builds, Windows deployments.
- Excellent communication skills, with the ability to present information clearly to non-financial stakeholders.
- A proactive approach to continuous improvement in accounting processes and systems.
If you feel you have the right skill set and want to work for a growing organisation, then please apply ASAP.
Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.
Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Voice Provisioning Engineer in Salford employer: Planet Recruitment
Contact Detail:
Planet Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Voice Provisioning Engineer in Salford
✨Tip Number 1
Network like a pro! Reach out to people in the telecommunications field, especially those who work with UCaaS solutions or voice provisioning. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss your experience with Mitel products and Zoom applications. Real-life examples of your work can really make you stand out.
✨Tip Number 3
Don’t forget to follow up! After any interaction, whether it’s an interview or a casual chat, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a leg up. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Voice Provisioning Engineer in Salford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Voice Provisioning Engineer role. Highlight your experience with Mitel products and Zoom applications, as well as any relevant technical skills. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our needs. Keep it concise but impactful – we love a good story!
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear language and structure your documents well. We want to see how you present information, even in writing!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Planet Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of the Mitel suite, especially MiCC and MiCollab. Be ready to discuss your experience with Zoom Phone and data networking, as these are key areas for the role.
✨Showcase Your Communication Skills
Since you'll be presenting technical information to non-technical stakeholders, practice explaining complex concepts in simple terms. This will demonstrate your ability to bridge the gap between technical and non-technical teams.
✨Prepare for Scenario-Based Questions
Expect questions about how you would handle specific provisioning scenarios or technical challenges. Think of examples from your past experiences where you successfully managed similar situations.
✨Demonstrate Your Proactive Approach
Be ready to discuss how you've contributed to continuous improvement in previous roles. Share specific examples of how you've streamlined processes or enhanced project delivery to show that you're a forward-thinking candidate.
