At a Glance
- Tasks: Be the welcoming face of a historic college, ensuring safety and smooth operations.
- Company: Join a prestigious institution within the University of Oxford.
- Benefits: Earn £16 - £18 per hour with flexible night shifts and training opportunities.
- Other info: Perfect for those seeking a varied role in an academic setting.
- Why this job: Make a real impact in a dynamic environment while gaining valuable experience.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 15.3 - 18.7 £ per hour.
Position: Lodge Porter (Night)
Location: Oxford
Salary: £16 - £18 PER HOUR
Imagine working in a prestigious and historic environment where your role is crucial to the smooth operation of a renowned academic institution. This is your chance to become a vital part of a respected college within the University of Oxford. As a Lodge Porter, you will be the first point of contact for students, staff, and visitors, providing a welcoming and secure atmosphere. This role offers a unique blend of customer service, security, and administrative responsibilities, making it an ideal position for someone who thrives in a dynamic and engaging environment.
Working hours are 3 nights on 3 nights off 6pm - 6am (will include weekends).
Key Duties and Responsibilities:
- Provide a professional and courteous reception service to all College members, students, staff, visitors, and contractors.
- Handle telephone, email, and in-person enquiries efficiently, directing them to the appropriate departments as needed.
- Manage guest accommodation check-ins, check-outs, and payments, ensuring accurate records and adherence to procedures.
- Sort, log, and distribute mail and parcels, including registered and confidential items.
- Monitor the safety and security of College premises, including CCTV and alarm systems.
- Conduct security patrols and manage access control, including issuing keys and fobs.
- Respond to and report security incidents and emergencies.
- Support emergency response procedures as a trained First Aider and Fire Marshal (training provided).
Skills and Experience:
- Previous experience in a customer-facing and/or security role.
- Excellent communication and interpersonal skills.
- Strong customer service skills with the ability to remain calm under pressure.
- IT literate with working knowledge of Microsoft Office and security reporting systems.
- Flexible to work day, night, weekend, and public holiday shifts.
- Strong attention to detail and commitment to confidentiality.
- Willing to undergo training in First Aid, Fire Marshalling, and SIA certification.
Desirable:
- Experience working in a college or university environment.
- Current First Aid certificate.
- Experience with 24/7 shift work or similar settings.
This role is perfect for someone who values a varied and impactful position within a historic and academic setting. If you are ready to take on this rewarding challenge, apply now and become an integral part of the College community.
NIGHT LODGE PORTER / RECEPTIONIST in Oxford employer: Planet Recruitment
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