Role: IT Manager - MSP - Education
Location: Oxford & Abingdon
Salary: £35k - £42K - Plus Benefits
Benefits:
Pension Scheme
Car scheme
Cycle scheme
Eye care scheme
Mental health first aid
Employee assistance programme
Employee recognition schemeOur client is current seeking an IT Manager who is motivated and enthusiastic about technology. The ideal candidate should have a natural flair for technology, working within an education environment, a strong willingness to learn and a passion for providing exceptional service to our customers.
As the IT Manager, you will be accountable for overseeing the management, installation, maintenance, availability and security of the curriculum and administrative ICT network, including the hardware and software infrastructure of the school's ICT network. You will also collaborate with the Senior Management team to aid in the development of the school's IT infrastructure and put in plans for projects. Your role will be pivotal in ensuring the schools ICT network is optimised for effective teaching and learning while ensuring its security and stability.
Your commitment to delivering the clients IT on support service in a manner that reflects our company values is crucial. As part of your role, you will be responsible for fostering effective communication between your school and the business, this will involve staying informed about the services and solutions the client can offer, as well as managing customer accounts.
Key Responsibilities include:
Managing the school's network infrastructure and ICT based applications
Monitoring and maintenance of all key systems including switches, virtual & physical server environments, Microsoft 365 and backups.
Providing technical advice, training and support to staff to enable them to make effective use of systems.
Day to day management of all IT operations ensuring all requests are dealt with in an efficient manner
Monitoring and maintaining of all key systems including switches, virtual & physical server environments and backups.
Line manage and take responsibility for the work of the ICT support staff.
2nd/3rd line support.
You will be required to provide a weekly service update email to the key contacts for these Trusts and prepare and present a monthly service review report including reporting on any SLA failures.
Enforcing and monitoring in line with school policies.
Training of int...
IT Manager - MSP - Education in Oxford employer: Planet Recruitment
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