At a Glance
- Tasks: Support primary schools with IT solutions and manage customer accounts.
- Company: Join a dynamic team focused on enhancing ICT in education.
- Benefits: Enjoy a competitive salary, pension scheme, and mental health support.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Make a real difference in schools while developing your IT skills.
- Qualifications: Passion for IT and strong communication skills are essential.
The predicted salary is between 28000 - 32000 £ per year.
Role: ICT Consultant - 2nd Line
Location: Richmond Upon Thames & More (Must Drive)
Salary: £28,000 - £32,000
Benefits:
- Pension Scheme
- Car scheme
- Cycle scheme
- Eye care scheme
- Mental health first aid
- Employee assistance programme
- Employee recognition scheme
Role summary: This role will involve supporting a primary school where you will be the liaison between your schools and our client, ensuring that they are kept informed about the products and services we can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and learning through ICT solutions.
To be suitable for this role, you should have a passionate interest in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service. Being a team player, possessing excellent communication and organisational skills as well as having a cheerful disposition are essential prerequisites for this role.
Our ideal candidate should have at least 2 years' experience in working as an ICT Technician/2nd line in the education sector although not essential. You should have the ability to work independently and exhibit a flair for troubleshooting and a proactive attitude towards identifying potential avenues to enhance the services provided by the team.
Responsibilities include:
- Resolve and manage any technical issues that impact the running of the school's function by providing robust technical solutions.
- Google Chrome Workspace and experience needed.
- Installation or repair of computers with standardised applications and networking software, diagnosing, and solving problems that develop in their operations.
- Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations (Desktop computers, iPads, printers, telephones, scanners, projectors, PA equipment, AV lecterns and hardware).
ICT Field Engineer - Must Drive - Richmond Upon Thames in London employer: Planet Recruitment
At Planet Recruitment, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and professional growth. Located in the vibrant area of Oxfordshire, our company provides competitive benefits, including opportunities for skill development and career advancement, making it an ideal place for Mechanical Supervisors to thrive in their careers while contributing to meaningful projects.
StudySmarter Expert Advice🤫
We think this is how you could land ICT Field Engineer - Must Drive - Richmond Upon Thames in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Planet Recruitment values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Planet Recruitment might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Planet Recruitment!
✨Direct Apply to Planet Recruitment
Let's not forget to apply directly through the Planet Recruitment website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace ICT Field Engineer - Must Drive - Richmond Upon Thames in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Planet Recruitment.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Planet Recruitment. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Planet Recruitment
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
