At a Glance
- Tasks: Support primary schools with IT solutions and manage customer accounts.
- Company: Join a dynamic team at a leading ICT consultancy.
- Benefits: Enjoy a competitive salary, pension scheme, and mental health support.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Make a real difference in education through innovative ICT solutions.
- Qualifications: Passion for IT and strong customer service skills required.
The predicted salary is between 28000 - 32000 € per year.
Role summary: This role will involve supporting a primary school where you will be the liaison between your schools and our client, ensuring that they are kept informed about the products and services we can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and learning through ICT solutions.
To be suitable for this role, you should have a passionate interest in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service. Being a team player, possessing excellent communication and organisational skills as well as having a cheerful disposition are essential prerequisites for this role. Our ideal candidate should have at least 2 years' experience in working in a previous ICT Technician/2nd line in the education sector although not essential. You should have the ability to work independently and exhibit a flair for troubleshooting and a proactive attitude towards identifying potential avenues to enhance the services provided by the team.
Responsibilities include:
- Resolve and manage any technical issues that impact the running of the school's function by providing robust technical solutions.
- Google Chrome Workspace and experience needed.
- Installation or repair of computers with standardised applications and networking software, diagnosing, and solving problems that develop in their operations.
- Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations (Desktop computers, iPads, printers, telephones, scanners, projectors, PA equipment, AV lecterns and hardware).
ICT Conusltant - Leeds, Must Drive employer: Planet Recruitment
As an ICT Consultant with us, you will thrive in a supportive and dynamic work environment that prioritises employee well-being and professional growth. Our comprehensive benefits package, including a pension scheme, car scheme, and mental health support, reflects our commitment to fostering a positive workplace culture. Located in the vibrant areas of Yeadon, Horsforth, and Guiseley, this role offers the unique opportunity to make a meaningful impact in local primary schools while developing your technical skills and customer service expertise.
StudySmarter Expert Advice🤫
We think this is how you could land ICT Conusltant - Leeds, Must Drive
✨Tip Number 1
Network like a pro! Reach out to your connections in the education and IT sectors. You never know who might have a lead on an ICT Consultant role or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your technical skills and be ready to discuss how you've solved problems in the past. Show them your passion for IT and customer service!
✨Tip Number 3
Don’t just apply anywhere—apply through our website! We want to see your application and get to know you better. Plus, it’s a great way to stand out from the crowd.
✨Tip Number 4
Follow up after your interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace ICT Conusltant - Leeds, Must Drive
Some tips for your application 🫡
Show Your Passion for IT:Let us see your enthusiasm for technology! In your application, highlight any relevant experience or projects that showcase your love for IT. This will help us understand why you're the perfect fit for the ICT Consultant role.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this specific role. Use keywords from the job description to demonstrate that you have the skills and experience we're looking for. It shows us you’ve done your homework!
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your qualifications and experiences. This makes it easier for us to see your potential.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Planet Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Google Chrome Workspace and common IT hardware. Be ready to discuss your troubleshooting experiences and how you've resolved issues in the past.
✨Show Your Customer Service Skills
Since this role involves liaising with schools, highlight your customer service experience. Prepare examples of how you've gone above and beyond to help clients or colleagues, showcasing your cheerful disposition and communication skills.
✨Demonstrate Your Team Spirit
Being a team player is crucial for this position. Think of instances where you've collaborated effectively with others, whether in a previous job or during a project. This will show that you can work well within a team environment.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the company culture. This not only shows your interest but also helps you determine if it's the right fit for you.
