At a Glance
- Tasks: Provide top-notch customer service and manage orders from start to finish.
- Company: Join a friendly team at a dynamic company in Yarnton.
- Benefits: Earn £13-£14 per hour with flexible hours and skill development.
- Other info: Great opportunity for growth in a busy, supportive environment.
- Why this job: Perfect for those who love interacting with people and solving problems.
- Qualifications: Experience in customer service and strong communication skills required.
The predicted salary is between 12.6 - 15.4 £ per hour.
Location: Yarnton
Salary: £13-£14 per hour
Hours: 37.5 per week
Job Type: Temporary - Until end of 2026
We are currently recruiting for a Customer Service Executive to join a busy and friendly team. This is a great opportunity for someone who enjoys working with customers and wants a varied role involving customer service, order management and internal coordination.
The Role
You will be responsible for providing a high level of customer service and ensuring customer orders are managed effectively from start to finish. Your responsibilities will include:
- Dealing with customers by phone, email and face-to-face
- Managing and monitoring customer orders
- Keeping customers updated on order progress and delivery dates
- Proactively communicating any delays to customers
- Handling general and order-specific enquiries
- Liaising with internal teams to ensure customer requirements are met
- Coordinating with third-party suppliers and stakeholders
- Processing customer orders through the company system
- Preparing management reports
- Supporting the supply chain and dispatch process when required
- Looking for ways to improve processes and efficiency
About You
We are looking for someone who:
- Has previous experience in customer service, administration or a similar role
- Has excellent communication skills
- Is confident dealing with customers by phone and email
- Is organised and able to manage multiple tasks
- Has good attention to detail
- Can work well as part of a team
- Takes a proactive approach to solving problems
- Is comfortable working in a busy environment
If you are looking for a varied customer service role with the opportunity to develop your skills, we would love to hear from you. Apply today with your CV and a member of the team will be in touch.
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