At a Glance
- Tasks: Support a secondary school by maintaining IT hardware and providing technical solutions.
- Company: Join a dynamic team at a leading ICT service provider in Dulwich.
- Benefits: Enjoy a competitive salary, pension scheme, cycle scheme, and mental health support.
- Other info: Full-time role with opportunities for professional growth and development.
- Why this job: Make a real difference in education through innovative ICT solutions and excellent customer service.
- Qualifications: Experience in ICT support, strong communication skills, and a passion for technology.
The predicted salary is between 27450 - 33550 £ per year.
Location: Dulwich - London
Salary: £28k - £33K - Plus Benefits
Benefits:
- Pension Scheme
- Car scheme
- Cycle scheme
- Eye care scheme
- Mental health first aid
- Employee assistance programme
- Employee recognition scheme
Our client is looking for an ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers to join our team supporting a secondary school in Dulwich.
You will be responsible for maintaining all IT hardware and services across the school's sites as well as helping the schools improve the standard of their ICT provisions and enable them to deliver effective teaching and learning through ICT solutions.
You will facilitate communication between your school and turn IT on, keeping them up to date with what services turn IT on can offer and manage the accounts of your customers. You will be skilled in maintaining school computer equipment, installing new and existing software across the network, providing technical support for users and resolving identified technical problems. You will also have good knowledge of common user applications and good experience of using Microsoft Office365.
The ideal candidate will ideally have at least 2 years' experience in working in a previous ICT Technician/2nd line support preferably in the education sector although not essential. You will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. This role requires you to be a team player, have strong communication and organisation skills along with a courteous manner with the ability to explain technical issues in layman's terms to our customers. You should be able to work independently and have an aptitude for problem solving and a proactive approach to identifying ways to improve services provided by your team.
Responsibilities include:
- Resolve and manage any technical issues that impact the running of the school's function by providing robust technical solutions.
- Installation or repair of computers with standardised applications and networking software, diagnosing, and solving problems that develop in their operations.
- Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations (Desktop computers, iPads, printers, telephones, scanners, projectors, PA equipment, AV lecterns and hardware).
The role is offered on a full-time, full year basis and the successful candidate will be subject to an enhanced DBS and safeguarding checks.
In return, we are offering a salary of between £28,000 - £33,000 negotiable for the right person. Benefits include a pension scheme, cycle/ebike scheme, eye care voucher scheme, mental health first aid, employee assistance programme and employee recognition scheme.
ICT Consultant - Dulwich employer: Planet Recruitment
At Planet Recruitment, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and professional growth. Located in the vibrant area of Oxfordshire, our company provides competitive benefits, including opportunities for skill development and career advancement, making it an ideal place for Mechanical Supervisors to thrive in their careers while contributing to meaningful projects.
