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- Tasks: Support primary schools by managing IT hardware and software for effective teaching.
- Company: Join a forward-thinking company dedicated to enhancing education through technology.
- Benefits: Enjoy a competitive salary, pension scheme, car scheme, and mental health support.
- Other info: Dynamic role with opportunities for growth in the education sector.
- Why this job: Make a real difference in education while developing your IT skills.
- Qualifications: Passion for IT, strong communication skills, and customer service experience preferred.
Role: ICT Consultant - 2nd Line
Location: Yeadon, Horsforth & Guiseley (Must Drive)
Salary: £28,000 - £32,000
Benefits:
- Pension Scheme
- Car scheme
- Cycle scheme
- Eye care scheme
- Mental health first aid
- Employee assistance programme
- Employee recognition scheme
Role summary: This role will involve supporting a primary school where you will be the liaison between your schools and our client, ensuring that they are kept informed about the products and services we can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and learning through ICT solutions.
To be suitable for this role, you should have a passionate interest in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service. Being a team player, possessing excellent communication and organisational skills as well as having a cheerful disposition are essential prerequisites for this role.
Our ideal candidate should have at least 2 years' experience in working as an ICT Technician/2nd line in the education sector although not essential. You should have the ability to work independently and exhibit a flair for troubleshooting and a proactive attitude towards identifying potential avenues to enhance the services provided by the team.
Responsibilities include:
- Resolve and manage any technical issues that impact the running of the school's function by providing robust technical solutions.
- Google Chrome Workspace and experience needed.
- Installation or repair of computers with standardised applications and networking software, diagnosing, and solving problems that develop in their operations.
- Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations (Desktop computers, iPads, printers, telephones, scanners, projectors, PA equipment, AV lecterns and hardware).
ICT Conusltant - Leeds, Must Drive in Horsforth employer: Planet Recruitment
Contact Detail:
Planet Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Conusltant - Leeds, Must Drive in Horsforth
✨Tip Number 1
Get your networking game on! Reach out to people in the education sector or those already working as ICT Consultants. A friendly chat can lead to insider info about job openings and what employers are really looking for.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal meetup, bring along examples of your work or projects you've tackled. It’s a great way to demonstrate your technical know-how and problem-solving abilities.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview or meeting, drop a quick thank-you email. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a nice touch that can set you apart from other candidates.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a leg up. Plus, we love seeing passionate candidates who are eager to join our team!
We think you need these skills to ace ICT Conusltant - Leeds, Must Drive in Horsforth
Some tips for your application 🫡
Show Your Passion for IT: Let us see your enthusiasm for technology! In your application, mention any relevant projects or experiences that highlight your love for IT and how it can benefit schools. We want to know what drives you!
Tailor Your CV: Make sure your CV is tailored to the ICT Consultant role. Highlight your technical skills, especially with Google Chrome Workspace and troubleshooting experience. We’re looking for specifics that match the job description!
Be Personable: Since this role involves liaising with schools, show off your communication skills in your application. Use a friendly tone and share examples of how you've provided excellent customer service in the past. We love a cheerful disposition!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Planet Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Google Chrome Workspace and common IT hardware. Be ready to discuss your troubleshooting experiences and how you've resolved issues in the past.
✨Show Your Customer Service Skills
Since this role involves liaising with schools, highlight any previous experience where you've provided exceptional customer service. Think of specific examples where you went above and beyond to help a client or colleague.
✨Demonstrate Your Team Spirit
Being a team player is crucial for this position. Prepare to share instances where you've collaborated effectively with others, whether in a tech setting or otherwise. This will show that you can work well within a team environment.
✨Prepare Questions for Them
Interviews are a two-way street! Have some thoughtful questions ready about the role, the team, or the company culture. This shows your genuine interest and helps you assess if it's the right fit for you too.