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- Tasks: Support primary schools with ICT solutions and manage technical issues.
- Company: Join a supportive team dedicated to enhancing education through technology.
- Benefits: Enjoy a competitive salary, pension scheme, and various employee perks.
- Why this job: Make a real difference in education while developing your tech skills.
- Qualifications: Experience with Windows Server, Active Directory, and excellent customer service skills.
- Other info: Flexible working environment with opportunities for personal growth.
The predicted salary is between 30000 - 35000 £ per year.
This role will involve supporting a Trust of primary schools where you will be the liaison between your school, ensuring that they are kept informed about the products and services and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and learning through ICT solutions.
Responsibilities:
- Ability to handle 2nd/3rd line issues, respond to ICT emergencies & school complaints.
- Resolve and manage any technical issues that impact the running of the school's function by providing robust technical solutions.
- Provide internal network support.
- Help with the support/mentoring of the 1st/2nd support roles.
- Enforcing and monitoring in line with School policies.
- Internal staff training.
- Lead on the installation or repair of computers with standardised applications and networking software, diagnosing and solving problems that develop in their operations.
- Responsible for a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations (Desktop computers, iPads, printers, telephones, scanners, projectors, PA equipment, AV lecterns and hardware).
Skills/Abilities:
- Windows Server, Active Directory and Microsoft Operating Systems.
- Virtualisation Technologies – particularly HyperV.
- Cloud Technologies – Office365/Azure.
- Experience of leading on installations of servers and networks.
- Ability to make proactive decisions when an ICT emergency occurs.
- Outstanding levels of customer service with positive & pro-active communication skills both verbal and written.
- Flexible and adaptable.
- Friendly and approachable.
- Excellent team player.
- Able to work independently and good at planning and organising own time effectively.
Senior ICT Consultant - Education - High Wycombe employer: Planet Recruitment
Contact Detail:
Planet Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior ICT Consultant - Education - High Wycombe
✨Tip Number 1
Network like a pro! Attend local tech meetups or education conferences in High Wycombe. It's a great way to meet people in the industry and get your name out there. Plus, you never know who might have a lead on that perfect Senior ICT Consultant role!
✨Tip Number 2
Don’t underestimate the power of social media! Use platforms like LinkedIn to connect with professionals in the education sector. Share your insights on ICT solutions and engage with posts related to schools and technology. This can help you stand out as a knowledgeable candidate.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to Windows Server, Active Directory, and cloud technologies. We recommend doing mock interviews with friends or using online resources to practice your responses. Confidence is key!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative. Make sure to highlight your customer service skills and experience with ICT solutions in your application!
We think you need these skills to ace Senior ICT Consultant - Education - High Wycombe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior ICT Consultant role. Highlight your experience with Windows Server, Active Directory, and any relevant cloud technologies like Office365 or Azure. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting schools and how you can improve their ICT provision. Keep it friendly and professional, just like we do at StudySmarter.
Show Off Your Customer Service Skills: Since this role involves liaising with schools, make sure to showcase your outstanding customer service skills. Share examples of how you've handled technical issues or emergencies in the past, and how you communicated effectively with clients.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us at StudySmarter!
How to prepare for a job interview at Planet Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows Server, Active Directory, and Microsoft Operating Systems. Be ready to discuss your experience with virtualisation technologies like HyperV and cloud solutions such as Office365/Azure. This will show that you're not just familiar with the tech but can also handle 2nd/3rd line issues effectively.
✨Showcase Your Customer Service Skills
Since this role involves liaising with schools, it's crucial to demonstrate your outstanding customer service abilities. Prepare examples of how you've positively communicated with clients or resolved complaints in the past. This will highlight your proactive communication skills and your ability to maintain strong relationships.
✨Prepare for Technical Scenarios
Expect to face some technical scenarios during the interview. Think about potential ICT emergencies you might encounter in a school setting and how you would resolve them. Practising these scenarios will help you articulate your problem-solving skills and decision-making process under pressure.
✨Emphasise Teamwork and Independence
This role requires both teamwork and the ability to work independently. Be ready to share experiences where you've successfully collaborated with others, as well as instances where you've taken the initiative to manage your own tasks. This balance will show that you're adaptable and can thrive in various situations.
