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- Tasks: Manage technical support for schools and mentor junior staff while resolving issues.
- Company: Join a leading technology support services firm with a focus on education.
- Benefits: Enjoy a competitive salary, hybrid work, and opportunities for professional growth.
- Why this job: Make a difference in schools while working with cutting-edge technology.
- Qualifications: Experience with Windows Server, HyperV, cloud tech, and strong customer service skills.
- Other info: Dynamic team environment with excellent career advancement opportunities.
The predicted salary is between 37000 - 45000 £ per year.
A technology support services firm is seeking a 3rd Line Consultant to join their team in Essex. The role involves managing technical support for schools, resolving issues, and mentoring junior staff.
Ideal candidates will have experience with:
- Windows Server
- HyperV
- Cloud technologies
Strong customer service skills and the ability to work both independently and in a team are essential. This position offers a hybrid work environment with a competitive salary range between £37,000 and £45,000.
3rd Line IT Consultant – Hybrid (Essex Schools) employer: Planet Recruitment
Contact Detail:
Planet Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3rd Line IT Consultant – Hybrid (Essex Schools)
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech world, especially those who work in schools or have experience with IT consultancy. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss your experience with Windows Server, HyperV, and cloud technologies. Real-life examples of how you've solved problems will make you stand out.
✨Tip Number 3
Don’t forget to follow up! After any interaction, whether it’s an interview or a casual chat, drop a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace 3rd Line IT Consultant – Hybrid (Essex Schools)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows Server, HyperV, and cloud technologies. We want to see how your skills match the role, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting schools and how your customer service skills can make a difference. We love seeing genuine enthusiasm!
Showcase Your Team Spirit: Since this role involves mentoring junior staff, let us know about your teamwork experiences. Share examples of how you've collaborated with others or helped someone grow in their role. We value team players!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Planet Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows Server, HyperV, and cloud technologies. Be ready to discuss specific scenarios where you've used these tools effectively, as this will show your expertise and confidence in handling technical issues.
✨Show Off Your Customer Service Skills
Since the role involves supporting schools, it's crucial to demonstrate your strong customer service skills. Prepare examples of how you've resolved conflicts or helped clients in the past, highlighting your ability to communicate clearly and empathetically.
✨Be Ready to Mentor
As a 3rd Line Consultant, you'll be expected to mentor junior staff. Think about your previous experiences in mentoring or training others and be prepared to share how you approach teaching complex concepts in an understandable way.
✨Embrace the Hybrid Work Model
Familiarise yourself with the hybrid work environment and be ready to discuss how you manage your time and productivity when working both remotely and in the office. This shows that you're adaptable and can thrive in different settings.
