At a Glance
- Tasks: Support primary schools by managing IT hardware and software for effective teaching.
- Company: Join a dynamic team dedicated to enhancing ICT in education.
- Benefits: Enjoy a competitive salary, pension scheme, and mental health support.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Make a real difference in schools while developing your IT skills.
- Qualifications: Passion for IT and strong customer service skills are essential.
The predicted salary is between 27000 - 32000 £ per year.
This role will involve supporting a primary school where you will be the liaison between your schools and our client, ensuring that they are kept informed about the products and services we can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites to help them improve their ICT provision and enable them to deliver effective teaching and learning through ICT solutions.
To be suitable for this role, you should have a passionate interest in IT and a solid technical background, as well as being self‑driven and enthusiastic about offering exceptional customer service. Being a team player, possessing excellent communication and organisational skills as well as having a cheerful disposition are essential prerequisites for this role.
Our ideal candidate should have at least 2 years' experience in a previous ICT Technician/2nd line role in the education sector, although this is not essential. You should have the ability to work independently and exhibit a flair for troubleshooting and a proactive attitude towards identifying potential avenues to enhance the services provided by the team.
Responsibilities include:
- Resolve and manage any technical issues that impact the running of the school's functions by providing robust technical solutions.
- Installation or repair of computers with standardised applications and networking software, diagnosing, and solving problems that develop in their operations.
- Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations (Desktop computers, iPads, printers, telephones, scanners, projectors, PA equipment, AV lecterns and hardware).
ICT Consultant - Slough in England employer: Planet Recruitment
As an ICT Consultant in Slough, you will join a dynamic team dedicated to enhancing educational experiences through technology. Our supportive work culture prioritises employee well-being with benefits such as a pension scheme, mental health support, and recognition programmes, while also offering opportunities for professional growth in the education sector. With a focus on collaboration and exceptional customer service, we empower our employees to make a meaningful impact in schools, ensuring a rewarding and fulfilling career path.
StudySmarter Expert Advice🤫
We think this is how you could land ICT Consultant - Slough in England
✨Tip Number 1
Network like a pro! Reach out to your contacts in the education sector and let them know you're on the hunt for an ICT Consultant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your technical know-how during interviews. Bring examples of past projects or challenges you've tackled, especially those related to IT in schools, to really impress the hiring team.
✨Tip Number 3
Be proactive! If you see a school struggling with their ICT provision, reach out and offer your help. This not only showcases your initiative but also builds your reputation as someone who genuinely cares about improving educational outcomes through technology.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining us. It shows you're serious about the role and gives you a better chance to stand out from the crowd.
We think you need these skills to ace ICT Consultant - Slough in England
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the ICT Consultant role. Highlight any relevant technical background and customer service experience, as we want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for IT and how your previous experiences make you a great fit for the role. Don’t forget to mention why you’re excited about working with us at StudySmarter.
Show Off Your Communication Skills:Since this role involves liaising with schools, it’s crucial to demonstrate your excellent communication skills in your application. Use clear and concise language, and don’t shy away from showcasing your cheerful disposition!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter family!
How to prepare for a job interview at Planet Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to ICT solutions, especially those relevant to schools. Be ready to discuss specific hardware and software you've worked with, and think of examples where you've successfully resolved technical issues.
✨Show Your Customer Service Skills
Since this role involves liaising with schools, it's crucial to demonstrate your customer service experience. Prepare examples of how you've gone above and beyond to help clients or colleagues in the past, showcasing your cheerful disposition and problem-solving abilities.
✨Communicate Clearly and Confidently
Excellent communication is key for this position. Practice explaining complex technical concepts in simple terms, as you may need to do this when interacting with school staff. A clear and confident delivery will show that you're not only knowledgeable but also approachable.
✨Be Proactive and Solution-Oriented
During the interview, highlight your proactive approach to identifying potential improvements in ICT services. Share instances where you've taken the initiative to enhance processes or solve problems before they escalated, demonstrating your self-driven nature and commitment to excellence.
