At a Glance
- Tasks: Provide IT support for staff and pupils, troubleshoot tech issues, and maintain classroom devices.
- Company: Join a dynamic IT team in the educational sector in Cheltenham.
- Benefits: Competitive salary, supportive environment, and opportunities for professional growth.
- Other info: Ideal for tech enthusiasts looking to thrive in a collaborative educational setting.
- Why this job: Make a difference in education by ensuring technology runs smoothly for everyone.
- Qualifications: Experience in 1st/2nd line support and strong communication skills required.
Location: Cheltenham
Salary: £26,000 - £30,000
Profile
Our clients IT Services Department is seeking an IT Technician to join their growing IT Team. Working closely with the IT Manager you will need to have strong communication skills as you will be talking to people at all levels and will need to communicate effectively. It is essential that you have worked at a 1st/2nd line level to be considered for this position. Having previously worked in an educational environment would be a massive plus for this position.
Key Responsibilities
- Provide day-to-day IT support for staff and pupils.
- Support classroom technology, staff devices, printers, audio-visual equipment and other digital services used across the school.
- Troubleshoot and resolve a wide range of technical issues, escalating more complex problems to senior colleagues where appropriate.
- Assist with the setup, maintenance and deployment of iPads, Apple Macs, Windows PCs and other devices.
- Help ensure that classroom and staff technology is reliable, well-maintained and ready for day-to-day use.
- Support school events, performances and other activities where technology plays a role.
Technical Skills
- Experience supporting Apple devices, iPads or Microsoft Windows devices would be advantageous.
- Active Directory
- Office 365
This is a great opportunity for a candidate to work in a great educational environment. If this position is of interest, then please apply ASAP.
IT Technician in Cheltenham employer: Planet Recruitment
Join our dynamic IT Services Department in Cheltenham, where we prioritise a collaborative and supportive work culture that fosters professional growth. As an IT Technician, you'll have the opportunity to make a meaningful impact in the educational sector, providing essential support to staff and pupils while enjoying competitive salary packages and a commitment to employee development.
StudySmarter Expert Advice🤫
We think this is how you could land IT Technician in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to your connections in the educational sector and let them know you're on the hunt for an IT Technician role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and communication abilities. Since you'll be dealing with staff and pupils, practice explaining complex tech issues in simple terms. We want you to shine when it comes to showcasing your expertise!
✨Tip Number 3
Don’t forget to research the school’s tech setup! Familiarise yourself with the types of devices they use, like Apple Macs and Windows PCs. This will show that you’re genuinely interested and ready to hit the ground running.
✨Tip Number 4
Apply through our website for a smoother process! It’s quick and easy, plus you’ll get updates directly from us. Make sure to highlight your relevant experience in educational environments to stand out from the crowd.
We think you need these skills to ace IT Technician in Cheltenham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in 1st/2nd line support and any work you've done in educational settings. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or responsibilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in the educational sector and how your communication skills will help you support staff and pupils effectively. We love a personal touch!
Show Off Your Technical Skills:List out your technical skills clearly, especially if you have experience with Apple devices, iPads, or Windows PCs. We’re looking for someone who can hit the ground running, so make sure we know what you bring to the table!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands quickly. Plus, it shows us you’re keen and ready to join our team!
How to prepare for a job interview at Planet Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially with Apple devices and Windows PCs. Be ready to discuss your experience with troubleshooting and supporting these systems, as well as any specific tools or software you've used in the past.
✨Communicate Clearly
Since you'll be interacting with staff and pupils at all levels, practice explaining technical concepts in simple terms. Think about examples where you've successfully communicated complex ideas before, as this will show your ability to connect with non-technical users.
✨Show Your Passion for Education
If you've worked in an educational environment before, share those experiences! Talk about how you’ve supported classroom technology or contributed to school events. This will demonstrate your commitment to enhancing the learning experience through tech.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific technical issues or support requests. Prepare some scenarios from your past work where you successfully resolved problems, and be ready to explain your thought process and the outcome.
