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- Tasks: Support primary schools with IT solutions and manage customer accounts.
- Company: Join a dynamic team dedicated to enhancing education through technology.
- Benefits: Enjoy a competitive salary, pension scheme, and mental health support.
- Why this job: Make a real difference in education while developing your IT skills.
- Qualifications: Passion for IT and strong communication skills are essential.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 28000 - 31000 £ per year.
Role: ICT Consultant - 2nd Line
Location: Burnham (Must Drive)
Salary: £28,000 - £31,000
Benefits:
- Pension Scheme
- Car scheme
- Cycle scheme
- Eye care scheme
- Mental health first aid
- Employee assistance programme
- Employee recognition scheme
Role summary: This role will involve supporting a primary school where you will be the liaison between your schools and our client, ensuring that they are kept informed about the products and services we can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and learning through ICT solutions.
To be suitable for this role, you should have a passionate interest in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service. Being a team player, possessing excellent communication and organisational skills as well as having a cheerful disposition are essential prerequisites for this role. Our ideal candidate should have at least 2 years' experience in working in a previous ICT Technician/2nd line in the education sector although not essential. You should have the ability to work independently and exhibit a flair for troubleshooting and a proactive attitude towards identifying potential avenues to enhance the services provided by the team.
Responsibilities include:
- Resolve and manage any technical issues that impact the running of the school's function by providing robust technical solutions.
- Google Chrome Workspace and experience needed.
- Installation or repair of computers with standardised applications and networking software, diagnosing, and solving problems that develop in their operations.
- Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations (Desktop computers, iPads, printers, telephones, scanners, projectors, PA equipment, AV lecterns and hardware).
ICT Consultant - Burnham - Must Drive. Job in Burnham Education & Training Jobs in Burnham-on-Sea employer: Planet Recruitment
Contact Detail:
Planet Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Consultant - Burnham - Must Drive. Job in Burnham Education & Training Jobs in Burnham-on-Sea
✨Tip Number 1
Get to know the company! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. Plus, it could give you an inside edge!
✨Tip Number 3
Prepare for the interview by practising common questions related to ICT consultancy. Think about how your past experiences can showcase your problem-solving skills and customer service attitude.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace ICT Consultant - Burnham - Must Drive. Job in Burnham Education & Training Jobs in Burnham-on-Sea
Some tips for your application 🫡
Show Your Passion for IT: Let us see your enthusiasm for technology! In your application, mention any projects or experiences that highlight your love for IT. This will help us understand why you're the perfect fit for the ICT Consultant role.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this specific role. Highlight your relevant experience in the education sector and any technical skills that match the job description. We want to see how you can contribute to our team!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved.
How to prepare for a job interview at Planet Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Google Chrome Workspace and common IT issues in schools. Be ready to discuss your troubleshooting experiences and how you've resolved similar problems in the past.
✨Show Your Customer Service Skills
Since this role involves liaising with schools, highlight your customer service experience. Prepare examples of how you've gone above and beyond to help clients or colleagues, showcasing your cheerful disposition and team player attitude.
✨Demonstrate Your Passion for Education
Express your enthusiasm for improving ICT provision in schools. Share any relevant experiences or projects that illustrate your commitment to enhancing teaching and learning through technology.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions about their current ICT challenges or future projects. This shows your genuine interest in the role and helps you assess if it's the right fit for you.