At a Glance
- Tasks: Support daily branch operations and lead a dynamic team to deliver top-notch customer service.
- Company: Join a thriving trade branch in Hounslow with a focus on teamwork and growth.
- Benefits: Competitive salary, Monday to Friday hours, and opportunities for career advancement.
- Other info: Exciting opportunity for personal and professional development in a supportive atmosphere.
- Why this job: Step into a leadership role and make a real impact in a busy trade environment.
- Qualifications: Experience in trade, building products, or retail; strong leadership and customer service skills.
The predicted salary is between 30000 - 32000 £ per year.
Location: Hounslow
Hours: Monday - Friday: 7:30am - 4:30pm | Saturday: 8:30am - 12:30pm
Salary: £30,000-£32,000
About the Role
Our client is looking for a motivated and hands-on Assistant Branch Manager to support the day-to-day running of a busy trade branch. This is an excellent opportunity for someone with experience in the trade, building products, or retail sector who is ready to take the next step into a leadership role. Working closely with the Branch Manager, you'll play a key role in delivering outstanding customer service, supporting and developing the team, and ensuring the branch operates efficiently and profitably. This is a varied role combining customer service, sales support, warehouse operations, and people management.
Key Responsibilities
- Support the Branch Manager with the day-to-day running of the branch.
- Lead, motivate, and develop the branch team to deliver excellent customer service and achieve business objectives.
- Deliver exceptional customer service both face-to-face, over the telephone, and via email.
- Provide product advice, quotations, and sales support to customers.
- Build and maintain strong relationships with new and existing trade customers.
- Assist with business development and the opening of new trade accounts.
- Ensure customer orders are processed accurately and efficiently.
- Oversee warehouse operations, ensuring orders are picked, packed, and dispatched correctly.
Assistant Manager employer: Planet Recruitment
Join a dynamic team in Hounslow as an Assistant Branch Manager, where you'll thrive in a supportive work culture that prioritises employee development and exceptional customer service. With a focus on leadership growth and a collaborative environment, this role offers the chance to make a meaningful impact while enjoying competitive benefits and a balanced work schedule. Embrace the opportunity to advance your career in a thriving trade sector, surrounded by a motivated team dedicated to success.