At a Glance
- Tasks: Be the friendly face for customers, managing bookings and keeping them updated on their vehicle repairs.
- Company: Join a successful automotive business in Woking with a supportive team atmosphere.
- Benefits: Enjoy a competitive salary, no weekend work, and a vibrant work environment.
- Why this job: Make a real difference by connecting customers with our workshop and ensuring their satisfaction.
- Qualifications: Experience in customer service and strong communication skills are essential.
The predicted salary is between 34000 - 40000 £ per year.
Location: Woking, Surrey
Salary: £34,000-£40,000 per year, depending on experience
Hours: Full Time, Monday-Friday
Weekends: No weekend working
Planet Recruitment are recruiting for an experienced Service Advisor to join a well-established and successful automotive business in Woking. This is a fantastic opportunity for a customer-focused individual who enjoys working in a busy environment and wants to be part of a friendly, professional team.
The Role
As a Service Advisor, you will be the key link between customers and the workshop, ensuring vehicles are booked in, repairs are authorised and customers are kept informed throughout the process. Key responsibilities include:
- Welcoming and advising customers
- Booking vehicles into the workshop
- Discussing repairs and preparing estimates
- Obtaining customer authorisation
- Liaising with technicians and monitoring vehicle progress
- Ordering parts and managing workshop workflow
- Updating customers throughout the repair
- Preparing invoices and processing payments
- Managing loan vehicles and workshop bookings
- Maintaining accurate customer records
About You
We're looking for someone who is customer-focused with excellent communication skills.
Service Advisor in Woking employer: PLANET RECRUITMENT SERVICES LTD
As a 3rd Line Support Engineer, you will thrive in a dynamic and inclusive work environment that prioritises employee growth and development. Our remote-first culture allows for flexibility while providing opportunities to engage with clients directly, enhancing your technical skills and professional network. Join us to be part of a forward-thinking team that values innovation and collaboration, making every day at work both meaningful and rewarding.
Contact Details:
PLANET RECRUITMENT SERVICES LTD Recruitment Team
