At a Glance
- Tasks: Support and maintain IT systems across multiple summer school campuses.
- Company: Join a leading global provider of elite summer schools.
- Benefits: Competitive salary and hands-on experience in a dynamic environment.
- Other info: Immediate start available; great opportunity for career growth.
- Why this job: Make a real impact by ensuring technology runs smoothly for students and staff.
- Qualifications: Experience in IT support and a passion for technology.
The predicted salary is between 30000 - 30000 € per year.
Role: IT Support Technician (3 month FTC)
Location: Oxford
Salary: £30,000
Planet Recruitment are proud to be working with a leading global provider of elite summer schools. If you’ve worked in a 1st/2nd line support environment and are available immediately, this could be a great fit. The IT Support Technician will play a critical role in ensuring all technology, devices, and systems are effectively deployed, maintained and supported. This role combines project coordination, IT operations, and on-the-ground delivery across multiple UK locations.
Key Responsibilities
- Support the planning, delivery and support of IT & Telecoms systems and infrastructure projects across multiple summer school campuses.
- Coordinate the procurement of campus IT & Telecoms equipment, including laptops, mobile phones, printers, and related accessories.
- Manage the setup, configuration, and allocation of laptops and mobile devices to staff across summer delivery teams.
- Support the setup and maintenance of campus IT & Telecoms infrastructure, including:
- WiFi configuration and troubleshooting
- Printer procurement, setup, and on-site support
- Phone systems and calling routes, including emergency phone setup
- Act as the first point of contact for IT support queries, triaging inbound helpdesk calls and emails and escalating issues where necessary.
Desirable experience:
- Experience in IT support, systems administration, or technical operations.
- Experience with Google Workspace administration.
- Experience supporting events, education programmes, or multi-site operations.
- Familiarity with device management and/or networking basics.
- Experience working in a helpdesk or support environment.
If you feel you have the right skill set and available immediately - please apply ASAP.
Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application; if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
IT Support Technician in Oxford employer: PLANET RECRUITMENT SERVICES LTD
Join a dynamic team at a leading global provider of elite summer schools in Oxford, where your role as an IT Support Technician will be pivotal in ensuring seamless technology operations across multiple campuses. Enjoy a collaborative work culture that values employee growth and offers opportunities to enhance your technical skills while making a meaningful impact on educational experiences. With competitive salary and a supportive environment, this is an excellent opportunity for those looking to advance their career in IT support.
Contact Detail:
PLANET RECRUITMENT SERVICES LTD Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Technician in Oxford
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common IT support scenarios. Think about how you'd troubleshoot issues or manage multiple requests. We recommend role-playing with a friend to get comfortable with your responses.
✨Tip Number 3
Showcase your skills! Create a portfolio or a personal website that highlights your IT projects, certifications, and any relevant experience. This can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace IT Support Technician in Oxford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in 1st/2nd line support. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or tasks you've handled.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the IT Support Technician role. Share specific examples of your past experiences that relate to the job description.
Showcase Your Technical Skills:Mention any experience with Google Workspace administration or device management. We love seeing candidates who can hit the ground running, so highlight any technical skills that align with our needs.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands quickly. Plus, it shows us you’re keen and ready to join the team!
How to prepare for a job interview at PLANET RECRUITMENT SERVICES LTD
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of IT support, especially in 1st and 2nd line environments. Be ready to discuss your experience with troubleshooting, device management, and any specific systems you've worked with, like Google Workspace.
✨Showcase Your Project Coordination Skills
Since this role involves project coordination across multiple locations, be prepared to share examples of how you've successfully managed similar tasks in the past. Highlight your organisational skills and ability to work under pressure.
✨Prepare for Common IT Support Scenarios
Think about common IT issues that might arise in a summer school setting, such as WiFi connectivity problems or printer malfunctions. Prepare to explain how you would approach these situations and provide effective solutions.
✨Demonstrate Your Communication Skills
As the first point of contact for IT queries, strong communication is key. Practice explaining technical concepts in simple terms and be ready to discuss how you handle customer service interactions, especially when dealing with frustrated users.
