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For Companies At a Glance
- Tasks: Provide IT support and maintain network systems in an educational environment.
- Company: Join a dynamic IT Services Department in Cambridge.
- Benefits: Competitive salary, supportive team, and opportunities for professional growth.
- Why this job: Make a difference in education while enhancing your tech skills.
- Qualifications: Experience in IT support and strong communication skills required.
- Other info: Great career progression in a collaborative and innovative setting.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
Role: IT and Network Support Engineer (Educational sector)
Location: Cambridge
Salary: £35,000 – £42,000
Hours 8:30am – 4:30pm
?Profile
Our clients IT Services Department is seeking an experienced IT and Network Support Engineer to join their growing IT Team. Working closely with the IT Manager you will need to have strong communication skills as you will be talking to people at all levels and will need to communicate effectively.
The role requires the right candidate to have strong technical skills with experience of designing, implementing, and maintaining IT key infrastructure and network systems.
Having previously worked in an educational environment would be a massive plus for this position.
Key Responsibilities
- To provide IT support to College members, students, staff and Fellows, in conjunction with other members of the IT team.
- Installing, configuring and supporting network equipment including network switches and wireless access points.
- Maintaining the College network hardware infrastructure and arranging scheduled upgrades to network hardware including switches and Wireless Access points.
- Designing and planning upgrades of network hardware and infrastructure
- Providing Mail administration, other Office (365) applications and associated troubleshooting
- To manage and maintain Windows desktops, mobile devices and associated applications
Technical Skills
- Knowledge of, and ability to support, a Windows Desktop environment.
- Knowledge of HP/ HPE comware / HPE Aruba Operating systems and confident with CLI commands on those Operating systems.
- A strong understanding of network concepts including Vlan's subnets, IP subnetting, and layer 2 switching.
- Desktops, laptops, Macs & mobile devices
- Microsoft Office and Office 365
- VMWare vSphere, and Horizon virtual desktops
- Office 365 and Outlook administration
If this position is of interest, then please apply ASAP.
Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.
Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
IT and Network Support Engineer employer: PLANET RECRUITMENT SERVICES LTD
Contact Detail:
PLANET RECRUITMENT SERVICES LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT and Network Support Engineer
✨Tip Number 1
Network, network, network! Reach out to your connections in the educational sector and let them know you're on the hunt for an IT and Network Support Engineer role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and understanding of network concepts. Be ready to discuss your experience with Windows environments and network hardware, as these are key areas they'll want to hear about.
✨Tip Number 3
Showcase your communication skills during interviews. Since you'll be interacting with various stakeholders, demonstrate how you can explain complex IT issues in simple terms. This will set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles that match your skills and interests. Plus, it shows you're serious about joining our team in the educational sector.
We think you need these skills to ace IT and Network Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT and Network Support Engineer role. Highlight your technical skills and any experience in educational environments, as this will make you stand out to us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how your skills align with our needs. Keep it friendly and professional!
Show Off Your Communication Skills: Since you'll be talking to people at all levels, it's important to showcase your communication skills in your application. Use clear language and examples that demonstrate your ability to explain technical concepts simply.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at PLANET RECRUITMENT SERVICES LTD
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Windows environments and network concepts like VLANs and subnets. Be ready to discuss your experience with HP/HPE Comware and Aruba Operating systems, as well as any troubleshooting you've done with Office 365.
✨Communicate Clearly
Since you'll be interacting with people at all levels, practice explaining complex technical issues in simple terms. Think about examples where you've successfully communicated with non-technical staff or students in the past.
✨Show Your Educational Experience
If you've worked in an educational environment before, highlight that experience! Share specific examples of how you've supported students and staff, and how you adapted your approach to meet their needs.
✨Prepare for Scenario Questions
Expect scenario-based questions where you might need to troubleshoot a network issue or plan an upgrade. Think through potential problems and how you would solve them, demonstrating your problem-solving skills and technical knowledge.
