Infrastructure Engineer

Our client is seeking a skilled Microsoft-focused Infrastructure Engineer to join our IT team. The IT Department provides and supports all core technology services across the environment, ensuring systems are secure, resilient and capable of supporting users and operational delivery. This is a hands-on technical role supporting and developing the Clients Microsoft infrastructure across Azure, Microsoft 365 and hybrid environments. You will help ensure our systems remain secure, resilient and high performing, while contributing to the continued development of our cloud services.

Key tasks and responsibilities

• Design, implement and support Azure infrastructure and associated cloud services.
• Contribute to the design and architecture development of the Clients Microsoft cloud and hybrid infrastructure.
• Administer and optimise Microsoft 365 (Exchange Online, SharePoint, Teams, Entra ID).
• Lead endpoint management using Microsoft Intune (Autopilot, compliance policies, device configuration and update management).
• Support hybrid identity across Active Directory and Entra ID, including Conditional Access and Zero Trust principles.
• Contribute to cloud migration and service modernisation initiatives.
• Manage Infrastructure security, including patching, vulnerability remediation and Microsoft Defender controls.
• Support the investigation and remediation of security incidents relating to Microsoft cloud and identity platforms.
• Maintain and test backup, disaster recovery and business continuity processes.
• Monitor health, resilience and capacity, recommending improvements as appropriate.
• Maintain SSL certificates, domain registrations and related services.
• Work with external suppliers to support infrastructure services and project delivery.
• Produce and maintain clear technical documentation and infrastructure standards.
• Contribute to the development and maintenance of infrastructure policies and procedures.
• Provide 3 line support for complex Microsoft cloud and infrastructure issues.
• Support compliance with relevant security and data protection frameworks, including Cyber Essentials and NCSC guidance where applicable.

All employees of the client are also expected to:

• Develop a good understanding of safeguarding procedures, given all positions at the client are classed as 'regulated activity'.
• Demonstrate a commitment to safeguarding and promoting the welfare of children. This includes but is not limited to completing safeguarding training as required, complying with all safeguarding procedures and ensuring any safeguarding updates issued by the Client are read and understood.
• Understand and comply with procedures and legislation relating to confidentiality.
• Display a commitment to and promotion of equality, diversity and inclusion.

Skills and competencies required

• Strong hands-on experience designing and supporting Microsoft Azure infrastructure (IaaS, networking, security and monitoring).
• Excellent knowledge of identity and access management, including Active Directory and Microsoft Entra ID.
• Experience administering Microsoft 365 and managing modern endpoint environments using Intune.
• Practical understanding of security best practice, including Conditional Access, Defender and Zero Trust principles.
• Experience operating within hybrid environments (on-premises and cloud).
• Knowledge of backup, recovery and disaster recovery testing processes.
• Good understanding of core networking concepts (DNS, DHCP, firewalls, secure connectivity).
• PowerShell or automation experience to improve efficiency and consistency.
• Experience supporting high availability, resilience and performance optimisation within cloud environments.
• Experience operating at 2/3 line support level within an enterprise infrastructure environment.
• Strong written and verbal communication skills, with a proactive and methodical approach.

Desirable

• Microsoft certifications such as AZ-104, AZ-500 or other relevant Azure/Microsoft security certifications.
• Experience contributing to cloud migration or infrastructure modernisation programmes.
• Experience working within an educational environment.
• Familiarity with security and compliance frameworks such as Cyber Essentials or ISO-aligned standards.

You may enjoy this role if:

• You can work effectively within a team environment.
• You have a passion for information and communications technology.
• You are confident and willing to build on knowledge acquired to date.
• You are an excellent communicator with a friendly and helpful manner.

Working pattern

• You will be working 35 hours per week (core hours 8am to 6pm) Monday to Friday.
• You will be working 52 weeks per year.
• You will be entitled to 28 days holiday, 3 of these days must be reserved for the Christmas shut down.
• If a bank holiday falls during a school term period, you will be required to work this day and you will receive an additional day's holiday in lieu.