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- Tasks: Support primary schools with IT solutions and manage customer accounts.
- Company: Join a forward-thinking company dedicated to enhancing education through technology.
- Benefits: Enjoy a competitive salary, pension scheme, and mental health support.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Make a real difference in education while working with cutting-edge technology.
- Qualifications: Passion for IT and strong communication skills are essential.
The predicted salary is between 26000 - 31000 £ per year.
Location: Hemel Hempstead (Must Drive)
Salary: £26,000 - £31,000
Benefits:
- Pension Scheme
- Car scheme
- Cycle scheme
- Eye care scheme
- Mental health first aid
- Employee assistance programme
- Employee recognition scheme
Role summary:
This role will involve supporting a primary school where you will be the liaison between your schools and our client, ensuring that they are kept informed about the products and services we can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and learning through ICT solutions.
To be suitable for this role, you should have a passionate interest in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service. Being a team player, possessing excellent communication and organisational skills as well as having a cheerful disposition are essential prerequisites for this role. Our ideal candidate should have at least 2 years' experience in working in a previous ICT Technician/2nd line in the education sector although not essential. You should have the ability to work independently and exhibit a flair for troubleshooting and a proactive attitude towards identifying potential avenues to enhance the services provided by the team.
Responsibilities include:
- Resolve and manage any technical issues that impact the running of the school's function by providing robust technical solutions.
- Google Chrome Workspace and experience needed.
- Installation or repair of computers with standardised applications and networking software, diagnosing, and solving problems that develop in their operations.
- Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations (Desktop computers, iPads, printers, telephones, scanners, projectors, PA equipment, AV lecterns and hardware).
ICT Consultant - Education in Hemel Hempstead employer: PLANET RECRUITMENT SERVICES LTD
Contact Detail:
PLANET RECRUITMENT SERVICES LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Consultant - Education in Hemel Hempstead
✨Tip Number 1
Network like a pro! Reach out to your connections in the education and IT sectors. You never know who might have a lead on an ICT Consultant role or can put in a good word for you.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your technical expertise and past projects. This will help you stand out during interviews and showcase your problem-solving abilities.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to refine your answers and boost your confidence. Focus on how you can enhance ICT provision in schools, as that's what this role is all about.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles like the ICT Consultant position. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace ICT Consultant - Education in Hemel Hempstead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ICT Consultant role. Highlight your technical skills and any relevant experience in the education sector. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for IT and customer service. Let us know why you're excited about this role and how you can contribute to improving ICT provision in schools.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We love candidates who can demonstrate their troubleshooting skills and proactive attitude towards enhancing services.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can't wait to see what you bring to the table!
How to prepare for a job interview at PLANET RECRUITMENT SERVICES LTD
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Google Chrome Workspace and common IT issues in schools. Be ready to discuss how you've tackled similar problems in the past.
✨Show Your Customer Service Skills
This role is all about communication and support. Prepare examples of how you've provided exceptional customer service, particularly in a tech context. Think about times when you went above and beyond to help someone.
✨Demonstrate Your Problem-Solving Flair
Be ready to showcase your troubleshooting skills. You might be asked to solve a hypothetical technical issue during the interview, so practice explaining your thought process clearly and logically.
✨Be Enthusiastic and Cheerful
Your attitude matters! Show your passion for IT and education during the interview. A positive disposition can set you apart, so let your enthusiasm shine through in your responses.