Assistant Network Manager - 2nd Line Support
Assistant Network Manager - 2nd Line Support

Assistant Network Manager - 2nd Line Support

Reigate Full-Time 24000 - 27600 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support ICT services in a school environment, ensuring high-quality learning facilities.
  • Company: Join a passionate team dedicated to enhancing education through technology.
  • Benefits: Enjoy 25 days holiday, Microsoft training vouchers, and a relaxed work atmosphere.
  • Why this job: Be part of a friendly team while making a real impact on students' learning experiences.
  • Qualifications: Experience in IT support or helpdesk; relevant qualifications like MCSA or MCSE preferred.
  • Other info: Opportunity for progression and potential holiday project work.

The predicted salary is between 24000 - 27600 £ per year.

Reigate - Onsite in School. £30k - £33k

Benefits:

  • A very autonomous relaxed environment whilst still providing you with support whenever you need it.
  • Potential to apply for Microsoft Training Vouchers after a year.
  • Working with a friendly bunch of people who are passionate about IT and providing a fantastic service.
  • We are passionate about investing in the education of pupils.
  • SAGE Employee Benefits.
  • 2 years death in salary.
  • 3% pension contribution.
  • Sage benefits scheme (discounts).
  • MS Vouchers 3 months after probation - progression plan.
  • 25 days holiday, 5 days for Christmas and get it all off. Bank Holidays just given.

Our client is looking for an IT Engineer based on a client site to work as part of our managed service team, specifically for the role of Assistant Network Manager.

Key Tasks:

  • ICT Support Service on-site.
  • Under the guidance of the Network Manager: Provide specialist ICT support that ensures the school/centre establishes and maintains high quality learning facilities.
  • Become the

Assistant Network Manager - 2nd Line Support employer: PLANET RECRUITMENT SERVICES LTD

Join a dynamic team as an Assistant Network Manager in Reigate, where you'll enjoy a relaxed yet supportive work environment that fosters both personal and professional growth. With opportunities for Microsoft training, generous holiday allowances, and a commitment to investing in education, this role offers a meaningful career path alongside passionate colleagues dedicated to delivering exceptional IT services in a school setting.
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Contact Detail:

PLANET RECRUITMENT SERVICES LTD Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Network Manager - 2nd Line Support

✨Tip Number 1

Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft systems and networking equipment from brands like Aruba and Cisco. Having hands-on experience or even just a solid understanding of these technologies can set you apart during discussions.

✨Tip Number 2

Showcase your ability to work independently and manage tasks effectively. Prepare examples from your past experiences where you've successfully taken initiative or led projects, as this role requires a degree of autonomy.

✨Tip Number 3

Brush up on your communication skills, especially in explaining technical concepts to non-technical audiences. You might be asked to demonstrate this during the interview, so practice articulating complex ideas in simple terms.

✨Tip Number 4

Research the school or centre you'll be working at. Understanding their values and how they integrate technology into education can help you tailor your responses and show that you're genuinely interested in contributing to their mission.

We think you need these skills to ace Assistant Network Manager - 2nd Line Support

Technical Support Skills
Network Configuration
Hardware Troubleshooting
Software Installation
Communication Skills
Problem-Solving Skills
Customer Service Orientation
Time Management
Data Protection Awareness
Inventory Management
Mentoring Skills
Health and Safety Compliance
Disaster Recovery Planning
Basic Networking Knowledge
Experience with Microsoft Certifications (MCSA, MCSE)

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in IT support and any specific qualifications like MCSA or MCSE. Emphasise your ability to work independently and your experience in a helpdesk environment.

Craft a Strong Cover Letter: In your cover letter, express your passion for IT and education. Mention how your skills align with the role of Assistant Network Manager and your enthusiasm for providing excellent service to staff and pupils.

Showcase Technical Skills: Clearly outline your technical expertise in your application. Include any experience with hardware setup, software installation, and network monitoring, as these are key responsibilities of the role.

Highlight Communication Skills: Since effective communication is crucial for this position, provide examples of how you've successfully communicated technical information to non-technical audiences in the past.

How to prepare for a job interview at PLANET RECRUITMENT SERVICES LTD

✨Show Your Technical Skills

Be prepared to discuss your technical expertise in detail. Highlight your experience with hardware and software installations, network setups, and any relevant certifications like MCSA or MCSE. Demonstrating your hands-on skills will show that you're ready for the role.

✨Communicate Clearly

Since the role involves explaining technical information to non-technical staff and pupils, practice articulating complex concepts in simple terms. This will showcase your ability to communicate effectively, which is crucial for this position.

✨Demonstrate Independence

The job requires a degree of autonomy, so be ready to provide examples of how you've successfully worked independently in previous roles. Discuss situations where you took initiative or led projects without direct supervision.

✨Understand the Educational Environment

Familiarise yourself with the specific challenges and needs of an educational setting. Showing that you understand the importance of ICT in schools and how it impacts learning will resonate well with the interviewers.

Assistant Network Manager - 2nd Line Support
PLANET RECRUITMENT SERVICES LTD
P
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