At a Glance
- Tasks: Support and resolve IT issues for clients while improving business processes.
- Company: Join a top UK tech specialist recognised for workplace excellence.
- Benefits: Enjoy 25+ days holiday, flexible working, and wellness perks.
- Other info: Great career growth opportunities in a dynamic and inclusive environment.
- Why this job: Make a real impact in a supportive team with exciting tech challenges.
- Qualifications: 3+ years IT experience and strong knowledge of Windows and Microsoft 365.
The predicted salary is between 30000 - 40000 £ per year.
25+ Days Holiday and rising (plus bank holidays)
Flexible working (WFH incentives)
Electric Vehicle Scheme
Cycle Scheme
Discounted Gym Membership
Paid Charity Day
Car Parking
Work for one of the UK's leading technology specialists, proudly recognised as a World Class Place to Work by Best Companies, a nationally respected benchmark for employee engagement and workplace excellence.
The Tier 2 team are tasked with supporting, investigating, and resolving our MSP client's IT-related systems and making sure all issues are dealt with in a timely fashion.
- Help the Tier 2 Manager with continued business improvements
- Adhere to all company policies and procedures
- Logging, managing, and resolving client IT issues
- Excellent knowledge in Windows 11 installation and configuration
- Excellent knowledge with MacOS installation and configuration
- Excellent knowledge with Microsoft 365 administrative suite - Intune/SharePoint/Teams/Exchange/Entra ID etc.
- Exposure to Microsoft Server OS and server roles - 2016/2019/2022/2025
- Exposure and troubleshooting knowledge with networking related items - firewalls/switches/wireless etc.
- Minimum of 3 years' IT experience in a corporate or services environment
- Driving license and own transport
- Ability to obtain DBS certificate
- Microsoft MS-102, MD-102, MS-700, AZ-900 Certifications
- Group policy/Intune policy management - deployment or management
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation.
2nd line engineer- Windows in Abingdon employer: PLANET RECRUITMENT SERVICES LTD
Join a forward-thinking technology specialist that prioritises employee well-being and professional growth, offering over 25 days of holiday, flexible working options, and unique benefits like an Electric Vehicle Scheme and discounted gym memberships. With a strong commitment to workplace excellence, recognised as a World Class Place to Work, you will thrive in a supportive environment that encourages continuous improvement and innovation while making a meaningful impact on our clients' IT systems.
Contact Details:
PLANET RECRUITMENT SERVICES LTD Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land 2nd line engineer- Windows in Abingdon
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what PLANET RECRUITMENT SERVICES LTD values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges PLANET RECRUITMENT SERVICES LTD might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at PLANET RECRUITMENT SERVICES LTD!
✨Direct Apply to PLANET RECRUITMENT SERVICES LTD
Let's not forget to apply directly through the PLANET RECRUITMENT SERVICES LTD website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace 2nd line engineer- Windows in Abingdon
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at PLANET RECRUITMENT SERVICES LTD.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at PLANET RECRUITMENT SERVICES LTD. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at PLANET RECRUITMENT SERVICES LTD
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
