Role: IT Technician
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Location: Waterlooville
Salary: £20,000 - £27,000
About the Role
We are seeking to appoint an enthusiastic and committed IT Technician to join our dedicated IT Support Team.
The successful candidate will provide day-to-day technical support and assist in the delivery of high-quality IT services across a multi-site education environment.
Working as part of a small and supportive IT team, you will help maintain and support a wide range of IT systems, infrastructure and equipment used by approximately 2,000 users across multiple sites.
Key Responsibilities
The IT Technician will support the IT Support Team with the day-to-day operation and maintenance of the organisation's IT environment, including:
- Providing first- and second-line technical support to staff and users.
- Diagnosing and resolving hardware and software issues.
- Supporting Windows desktop and laptop devices.
- Installing, configuring and maintaining IT equipment.
- Supporting network infrastructure and connectivity.
- Maintaining and troubleshooting printers and photocopiers.
- Supporting classroom and presentation technology.
- Assisting with the maintenance and support of telephone systems.
- Supporting CCTV and other technology systems.
- Assisting with audio, sound and lighting equipment.
- Setting up and preparing IT equipment for users and learning environments.
- Carrying out routine maintenance and technical checks.
- Escalating complex technical issues where appropriate.
- Working collaboratively with other members of the IT Support Team.
- Providing a professional, responsive and customer-focused IT support service. xgikmsk
- Maintaining accurate records of IT equipment, incidents and technical work.
Technical Environment
The IT team supports a diverse technology environment...
IT Technician in Waterlooville employer: PLANET RECRUITMENT SERVICES LTD Careers
As a leading Education ICT solutions provider based in Crawley, we pride ourselves on fostering a supportive and dynamic work environment for our IT Hardware Engineers. With a strong emphasis on employee growth through funded professional memberships and development opportunities, alongside a comprehensive benefits package including generous annual leave and life assurance, we ensure our team members feel valued and empowered to thrive in their roles. Join us to be part of a dedicated team that makes a meaningful impact in the educational sector while enjoying a healthy work-life balance.
Contact Details:
PLANET RECRUITMENT SERVICES LTD Careers Recruitment Team
