At a Glance
- Tasks: Support customers with enquiries, orders, and product questions via phone, email, and chat.
- Company: Join a friendly and busy team in a dynamic environment.
- Benefits: Enjoy a £30,000 salary, 25 days' holiday, and full training provided.
- Other info: Perfect for those seeking a varied role with plenty of customer interaction.
- Why this job: Gain valuable customer service experience while learning about products and enhancing your skills.
- Qualifications: Confident communication skills and a willingness to learn are key.
The predicted salary is between 30000 - 30000 £ per year.
We're looking for a friendly, organised and confident Sales Administrator to join a small and busy team. The role will involve supporting customers with enquiries, orders and product questions by phone, email and online chat. You'll also help with quotes, payments, returns and general sales administration. Full training will be provided, so experience within this particular industry isn't necessary. We're looking for someone who is confident dealing with customers, organised and willing to learn.
Key Responsibilities
- Deal with customer enquiries by phone, email and chat
- Process customer orders and amendments
- Prepare quotes and invoices
- Take payments over the phone
- Deal with returns, refunds and warranty queries
- Follow up delivery issues
- Help customers choose suitable products
- Provide basic product and technical support
About You
- Previous sales administration or customer service experience is beneficial
- Confident communicating with customers
- Organised and able to manage multiple tasks
- Good written and verbal communication skills
- Good numeracy skills
- Comfortable using Microsoft Office
- Interested in learning about products and how they work
- Positive, professional and reliable
Benefits
- £30,000 salary
- 25 days' holiday
- 10% employer pension contribution
- Group Life Assurance
- Health Cash Plan
- Discretionary annual bonus
- Full training provided
If you're looking for a varied Sales Administrator role with plenty of customer contact and the opportunity to learn new skills, we'd love to hear from you.
Sales Administrator in Thame employer: PLANET RECRUITMENT SERVICES LTD Careers
As a leading Education ICT solutions provider based in Crawley, we pride ourselves on fostering a supportive and dynamic work environment for our IT Hardware Engineers. With a strong emphasis on employee growth through funded professional memberships and development opportunities, alongside a comprehensive benefits package including generous annual leave and life assurance, we ensure our team members feel valued and empowered to thrive in their roles. Join us to be part of a dedicated team that makes a meaningful impact in the educational sector while enjoying a healthy work-life balance.
Contact Details:
PLANET RECRUITMENT SERVICES LTD Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in Thame
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Administrator at PLANET RECRUITMENT SERVICES LTD Careers, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including PLANET RECRUITMENT SERVICES LTD Careers. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Administrator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Administrator in Thame
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for PLANET RECRUITMENT SERVICES LTD Careers:When writing your cover letter, make sure to tailor your message specifically for PLANET RECRUITMENT SERVICES LTD Careers. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at PLANET RECRUITMENT SERVICES LTD Careers
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show PLANET RECRUITMENT SERVICES LTD Careers that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show PLANET RECRUITMENT SERVICES LTD Careers that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with PLANET RECRUITMENT SERVICES LTD Careers’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
