At a Glance
- Tasks: Be the welcoming face of a prestigious college, ensuring safety and smooth operations.
- Company: Join a historic institution within the University of Oxford.
- Benefits: Earn £16 - £18 per hour with flexible night shifts and training opportunities.
- Other info: Perfect for those seeking a varied role in an academic setting.
- Why this job: Make a real impact in a dynamic environment while gaining valuable experience.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 18 - 18 £ per hour.
Position: Lodge Porter (Night)
Location: Oxford
Salary: £16 - £18 PER HOUR
Imagine working in a prestigious and historic environment where your role is crucial to the smooth operation of a renowned academic institution. This is your chance to become a vital part of a respected college within the University of Oxford. As a Lodge Porter, you will be the first point of contact for students, staff, and visitors, providing a welcoming and secure atmosphere. This role offers a unique blend of customer service, security, and administrative responsibilities, making it an ideal position for someone who thrives in a dynamic and engaging environment. Working hours are 3 nights on 3 nights off 6pm - 6am (will include weekends).
Key Duties and Responsibilities:
- Provide a professional and courteous reception service to all College members, students, staff, visitors, and contractors.
- Handle telephone, email, and in-person enquiries efficiently, directing them to the appropriate departments as needed.
- Manage guest accommodation check-ins, check-outs, and payments, ensuring accurate records and adherence to procedures.
- Sort, log, and distribute mail and parcels, including registered and confidential items.
- Monitor the safety and security of College premises, including CCTV and alarm systems.
- Conduct security patrols and manage access control, including issuing keys and fobs.
- Respond to and report security incidents and emergencies.
- Support emergency response procedures as a trained First Aider and Fire Marshal (training provided).
Skills and Experience:
- Previous experience in a customer-facing and/or security role.
- Excellent communication and interpersonal skills.
- Strong customer service skills with the ability to remain calm under pressure.
- IT literate with working knowledge of Microsoft Office and security reporting systems.
- Flexible to work day, night, weekend, and public holiday shifts.
- Strong attention to detail and commitment to confidentiality.
- Willing to undergo training in First Aid, Fire Marshalling, and SIA certification.
Desirable:
- Experience working in a college or university environment.
- Current First Aid certificate.
- Experience with 24/7 shift work or similar settings.
This role is perfect for someone who values a varied and impactful position within a historic and academic setting. If you are ready to take on this rewarding challenge, apply now and become an integral part of the College community.
NIGHT LODGE PORTER / RECEPTIONIST in Oxford employer: PLANET RECRUITMENT SERVICES LTD Careers
As a leading Education ICT solutions provider based in Crawley, we pride ourselves on fostering a supportive and dynamic work environment for our IT Hardware Engineers. With a strong emphasis on employee growth through funded professional memberships and development opportunities, alongside a comprehensive benefits package including generous annual leave and life assurance, we ensure our team members feel valued and empowered to thrive in their roles. Join us to be part of a dedicated team that makes a meaningful impact in the educational sector while enjoying a healthy work-life balance.
Contact Details:
PLANET RECRUITMENT SERVICES LTD Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land NIGHT LODGE PORTER / RECEPTIONIST in Oxford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like PLANET RECRUITMENT SERVICES LTD Careers. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to PLANET RECRUITMENT SERVICES LTD Careers
Don't be shy about reaching out to PLANET RECRUITMENT SERVICES LTD Careers directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace NIGHT LODGE PORTER / RECEPTIONIST in Oxford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about PLANET RECRUITMENT SERVICES LTD Careers and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at PLANET RECRUITMENT SERVICES LTD Careers
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
