Position: Project Engineer - Networking
Location: Newbury & Surrounding areas ( Hybrid )
Salary: £50k
Primary Purpose
You will play a key role in the planning, delivery and ongoing support of client technology solutions. The role combines project implementation with hands-on field engineering, working both on-site and remotely to ensure client systems are deployed, maintained and supported to a high standard. You will work closely with the Project Management Office, clients and the Service Desk to understand requirements, deliver projects in line with agreed scope, resolve complex technical issues and ensure a smooth transition into ongoing support.
Responsibilities:
Collaborate with the PMO to ensure successful delivery of projects, meeting client requirements, agreed scope, timelines and quality standards, with consistent communication and alignment between stakeholders throughout the project lifecycle.
Review and quality check Statements of Work (SOWs) from a technical delivery perspective before project commencement, validating that the proposed solution, scope, assumptions, dependencies, technical requirements, resource requirements and estimated effort are clear, accurate and deliverable. Identify and escalate gaps, risks or ambiguities before work is scheduled or commenced.
Complete Statements of Work (SOWs) for project delivery where required, providing additional support and resilience within the Professional Services function when there is a need to cover periods of holiday, workload pressure or other operational demands.
Track all project activities in Autotask, following established procedures for project tracking, updates and reporting. Ensure milestones, tasks, risks, issues and actions are documented promptly to maintain clear visibility for the wider team.
Plan and deliver technical implementations on client sites and remotely, including installation, configuration, migration, upgrade and remediation activity across supported technologies.
Diagnose and resolve complex technical issues and provide technical assistance on client sites, acting as an escalation point and providing technical advice to Service Desk engineers where required.
Complete proactive maintenance on client sites and identify opportunities t...
Project Engineer - Networking ( MSP ) in Newbury employer: PLANET RECRUITMENT SERVICES LTD Careers
As a leading Education ICT solutions provider based in Crawley, we pride ourselves on fostering a supportive and dynamic work environment for our IT Hardware Engineers. With a strong emphasis on employee growth through funded professional memberships and development opportunities, alongside a comprehensive benefits package including generous annual leave and life assurance, we ensure our team members feel valued and empowered to thrive in their roles. Join us to be part of a dedicated team that makes a meaningful impact in the educational sector while enjoying a healthy work-life balance.
Contact Details:
PLANET RECRUITMENT SERVICES LTD Careers Recruitment Team
