Senior Human Resources Associate in Basingstoke

Length: 12 month contract (potential to extend)

Location: hybrid with minimum 3 days on site in Basingstoke

FTE: full time, 37.5 hours per week

Job Description

My client is a renowned Pharmaceutical company, seeking a Senior Associate - HR Operations to join a high-performing HR function supporting employees and stakeholders across the UK & Northern Europe Hub.

Key Responsibilities

• Operate and manage UK HR processes across the employee lifecycle, including complex and non-standard cases.
• Provide expert guidance to employees, managers, and HR colleagues on UK HR policies and procedures.
• Support areas including family leave, absence management, sick pay, benefits, pensions, mobility, immigration, and company car programmes.
• Own, document, and continuously improve local HR processes, ensuring compliance with UK legislation and company policies.
• Manage relationships with third-party HR service providers and ensure service delivery standards are met.
• Take ownership of HR data accuracy, integrity, reporting, and associated data feeds.
• Produce and analyse HR metrics, compliance reports, and operational performance data.
• Identify opportunities to improve employee and manager self-service resources and HR processes.
• Act as a key contact for HR data privacy activities, including records management and privacy impact assessments.
• Support and coach HR administration colleagues while maintaining operational resilience across the wider team.

About You

• Degree educated or equivalent professional experience.
• Strong experience operating HR administrative and operational processes within a complex organisation.
• Sound understanding of UK employment legislation, including family leave, absence management, working time regulations, right-to-work requirements, and data protection.
• Demonstrated experience improving HR processes and delivering measurable operational improvements.
• Advanced Microsoft Excel and strong HR data analysis skills.
• Experience identifying root causes of data quality issues and implementing effective solutions.
• Customer-focused mindset with a proactive and solutions-oriented approach.
• Ability to balance operational delivery with process ownership and continuous improvement responsibilities.
• Excellent judgement when handling sensitive and confidential employee information.
• Comfortable leveraging AI and technology tools to improve efficiency and effectiveness.

Preferred Experience

• Experience within a large global organisation.
• Experience within the Pharmaceutical, Biotech or Medical device industry strongly preferred.
• Workday and HR case management system experience.
• Experience managing third-party HR providers against service level agreements.
• Knowledge of pensions, benefits, or global mobility administration.
• Lean, Six Sigma, or continuous improvement training.
• Forward-thinking mindset with a passion for improving processes and employee experience.

Why Apply?

This is an opportunity to join a collaborative HR team where you'll have real ownership of critical HR processes and the ability to influence how services are delivered across the organisation. You'll gain exposure to a broad range of HR disciplines, work closely with key stakeholders, and play a central role in driving operational excellence, process improvement, data quality, and employee experience within a complex and dynamic environment.

We are an equal opportunities Recruitment Business and Agency. We welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age. Planet Pharma is an Employment Business providing Global Staffing services.

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