Compliance Officer

About Planet

Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers. We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day. Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time. Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets.

Role Overview

We are looking for a Senior Compliance Officer to lead the compliance function and the various regulatory obligations for Planet’s UK, US & Canada based payment institutions. The successful candidate will be a highly motivated Compliance professional looking for an opportunity to grow with an expanding Payments company. You will have a passion for applying your compliance knowledge as a business enabler, a proven problem-solver and be comfortable resolving CDD/KYC/EDD issues. You will be highly competent at working with the regulatory authorities in UK and Canada. The Group LRC function is led by the Chief Legal Officer, and you will be comfortable reporting to the Head of Risk & Compliance, based in the UK.

What you will do

• Hold the position as Planet’s Senior Compliance Officer, MLRO, under the Company’s payment institution license authorised by FCA and FINTRAC, respectively.
• Manage Planet’s payment institution license and act as the primary contact with the FCA & FINTRAC, ensuring all regulatory returns and responses to regulatory requests are accurate, completed and submitted on time.
• Develop and maintain a risk-based compliance management programme, comprehensively considering Planet’s products and services, ensuring Planet’s merchant acquiring business complies with appropriate legislation and regulation.
• Own and develop appropriate policies, procedures, and controls to manage all regulatory requirements, including safeguarding of funds, AML/CTF controls such as KYC, sanctions and PEPs, fraud and transaction monitoring, investigations, reporting, complaints handling, and operational controls and resiliency.
• Review and assess the onboarding requirements for customers.
• Handle individual cases and automated AML/CTF alerts and investigations.
• Submit sanctions, suspicious activity, and other reports as required by applicable regulations.
• Perform risk assessments on products, services, processes, and tools to ensure identification of risk and development and institution of effective, mitigating controls.
• Develop a set of compliance KPIs to report into the wider Group Compliance team and enterprise on a regular basis.
• Support the selection of and then set the configuration and monitor the performance of service providers used to support AML/CTF control activities (e.g. IDV, sanctions and PEP screening, transaction monitoring, case management).
• Liaise with customers, financial partners, PSPs, intermediaries, service providers and others in respect of AML/CTF compliance issues.
• Liaise and collaborate closely with and support other Group Company MLROs, compliance/risk professionals, Finance, Operations and Internal Audit.
• Coordinate and supervise the regulatory obligation´s implementation within the 1st line of defense (1LOD), across our different Planet´s entities.
• Horizon scan and report on regulatory developments and make suggestions with respect to related compliance policy and procedure enhancements.
• Provide training, guidance and thought leadership pieces on compliance and regulatory risk issues and trends to colleagues and the leadership community.
• Act as the senior compliance stakeholder for all appropriate engagements, internal committees, and boards.
• Support internal and external audit reviews.
• Attention to detail and an ability to manage in challenging and evolving environments.

Who you are

• 5+ years’ experience as a compliance professional at a payment services provider, financial institution, bank, Fintech, financial regulatory agency, or professional services firm serving financial institution clients, all with a concentration or affiliation with UK and/or Canada regulatory bodies.
• Excellent knowledge of AML/CTF regulations and experience managing AML/CTF programmes including drafting, implementing and enforcing financial crime policies, procedures, risk assessments and other governance control documentation.
• Experience creating and delivering regulatory reporting.
• Expert level of knowledge and experience of best practice risk management and governance frameworks and methodologies.
• Experience in merchant acquiring payments, gateway, e-money or wallet products and services, banking functions, and/or merchant processing.
• Strong academic record to degree level supported by any relevant sector related and/or professional qualifications including ACAMS and other professional certifications.
• Hands-on expertise on systems, databases and tech solutions related to AML/CTF.

Why Planet

Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need. Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now. At Planet, we embrace a hybrid work model, with three days a week in the office. Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.

Company Background

Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners. Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first. With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.