At a Glance
- Tasks: Lead a global team to deliver innovative solutions in payments and software.
- Company: Join Planet, a leader in integrated technology and payments solutions.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Diverse and inclusive workplace that values your unique contributions.
- Why this job: Make a real impact in a fast-paced tech environment with a focus on customer success.
- Qualifications: 15+ years in solution consulting or pre-sales leadership with a strong commercial focus.
The predicted salary is between 72000 - 108000 £ per year.
About Planet
Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers. We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day. Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time. Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets.
Role overview
We are seeking an exceptional senior leader to head our global Solution Consulting unit. This executive role is responsible for strategic alignment across commercial, product, and delivery teams, owning the customer requirement lifecycle, and driving the success of our solution portfolio. The Head of Solution Consulting will be a visible, influential leader—empowered to challenge assumptions, say no when necessary, and ensure we deliver the right solutions with end-to-end accountability.
What you will do
- Alignment & Strategic Leadership: Set the vision and strategy for the Solution Consulting unit, ensuring alignment with organizational goals and cross-functional priorities. Lead collaboration between Sales, Product, Delivery, and Customer Success to guarantee unified execution and messaging. Own the process for translating customer requirements into actionable solution roadmaps.
- Customer Ownership & Advocacy: Serve as the ultimate owner of customer requirements, ensuring solutions are tailored, feasible, and commercially viable. Act as the senior escalation point for complex customer needs, balancing advocacy with commercial discipline. Build trusted relationships with key clients and partners, representing the company at executive levels.
- Decisive Leadership & Commercial Integrity: Empower the team to challenge requests that do not align with strategic goals or best practices. Make tough decisions, including saying no to misaligned opportunities, to protect long-term value and customer success. Guide the organization in selling the right solutions, not just any solution, with integrity and confidence.
- End-to-End Accountability: Take full ownership for solution outcomes—from initial scoping and design through delivery, post-sale support, and commercial results. Establish and monitor KPIs that reflect both operational excellence and customer impact. Drive continuous improvement, innovation, and scalability across the solution consulting function.
- Team Building & Talent Development: Build, mentor, and retain a high-performing, diverse team of solution consultants. Foster a culture of accountability, empowerment, and professional growth.
Who you are
- 15+ years’ experience leading large, distributed solution consulting or pre-sales teams at the executive level.
- Proven track record of strategic alignment, customer ownership, and commercial leadership in payments, tax-free retail, or SaaS.
- Exceptional executive presence, stakeholder management, and decision-making skills.
- Demonstrated ability to drive end-to-end accountability and deliver measurable business outcomes.
Why Planet
Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need. Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now. At Planet, we embrace a hybrid work model, with three days a week in the office. Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.
VP, Solution Consulting employer: Planet Payment
At Planet, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. With our headquarters in London, we offer employees the opportunity to thrive in a fast-paced technology market while benefiting from a hybrid work model that promotes work-life balance. Our commitment to professional growth, diversity, and innovation ensures that every team member can contribute meaningfully and advance their career within a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land VP, Solution Consulting
✨Get Involved in Industry Events
Jumping into industry events or leadership conferences can really help boost your visibility. Not only will you meet potential employers, but you’ll also get the chance to connect with other leaders in corporate management. Look for local or even virtual events that focus on leadership—every connection counts!
✨Engage in Professional Networks
Join professional management associations relevant to your career goals. These networks often host workshops, panels, and networking events that can put you in front of hiring managers. Plus, they can give you the scoop on upcoming roles, such as the full-time positions with companies like Planet Payment.
✨Showcase Your Leadership Skills
When reaching out to potential employers, particularly for leadership roles, demonstrate your leadership capabilities with real examples. Share stories from your previous positions that illustrate how you handled challenges and drove results. This will help you stand out when you apply to places like Planet Payment.
✨Tailor Your LinkedIn Presence
Ensure your LinkedIn profile is specifically tailored to corporate leadership. Highlight achievements, showcase relevant content and engage with posts in management groups. This not only builds your credibility but keeps you on the radar of companies looking for candidates like you as they post full-time opportunities.
We think you need these skills to ace VP, Solution Consulting
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to Planet Payment.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Planet Payment. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Planet Payment
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with Planet Payment, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Planet Payment, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for Planet Payment could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at Planet Payment as they’re likely seeking a candidate who can enhance their workplace culture.
