At a Glance
- Tasks: Support AI transformation through communications, engagement, and programme coordination.
- Company: Join Planet, a global leader in integrated technology and payments solutions.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for career growth.
- Other info: Collaborate with diverse teams and make a real impact in a fast-paced environment.
- Why this job: Be at the forefront of AI innovation and help colleagues embrace new technologies.
- Qualifications: Experience in communications or programme management; strong writing and organisational skills.
The predicted salary is between 58500 - 71500 £ per year.
About Planet
Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers. We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day. Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time. Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets.
Role Overview
Planet is seeking a communications and programme professional to support communications, engagement and programme coordination for our AI-First transformation programme. This role will help colleagues understand how AI can support their work, while keeping key activity organised and moving forward across the business. Reporting to the Chief of Staff, the role will work closely with Corporate Affairs, which manages internal and external communications, the Centre of Excellence for AI and our Digital Workplace team. This is a role for someone who combines clear communication, structured planning and practical coordination. It sits at the intersection of communications, change management and programme delivery, with regular exposure to senior leaders and teams across Planet’s international business.
What you will do:
- AI Academy Content & Curation
- Curate and structure content for regular AI Academy sessions, including use cases, tools, success stories and practical examples.
- Identify strong internal and external examples that show how AI can be applied in day-to-day work.
- Create content that is relevant, simple and useful for colleagues across different roles, markets and teams.
- Maintain a library of reusable AI Academy resources, learning materials and communications assets.
- Communications Strategy & Delivery
- Develop and support a clear, engaging AI communications plan.
- Create messaging that builds understanding, confidence and interest in Planet’s AI work.
- Support delivery across internal channels, including email, intranet, presentations, live sessions, town halls and leadership briefings.
- Help maintain a consistent, approachable voice across AI-related communications.
- Employee Engagement & Adoption
- Support activity that increases participation in AI Academy sessions and helps colleagues make practical use of AI tools.
- Develop creative approaches that make AI accessible, practical and relevant.
- Gather feedback from colleagues and use it to improve engagement activity.
- Capture and share success stories from different countries, functions and business areas.
- Programme Coordination & PMO Support
- Support planning, tracking and reporting across AI transformation workstreams.
- Coordinate actions, milestones and dependencies across multiple teams.
- Maintain programme plans, engagement calendars and governance documentation.
- Prepare materials for leadership reviews, steering groups and programme updates.
- Track progress, risks and key decisions, and support follow-through on actions.
- Stakeholder Collaboration
- Build strong working relationships with Corporate Affairs, the Centre of Excellence for AI and Digital Workplace teams.
- Work with colleagues across Planet’s global teams to share knowledge, highlight good practice and help successful ideas travel across the organisation.
- Support measurement and reporting on participation, engagement and adoption.
- Use insights to shape future communications, learning and engagement activity.
Who you are:
- Experience in communications, programme management, change management or business transformation roles.
- Strong writing, editing and stakeholder engagement skills.
- Experience coordinating cross-functional programmes involving multiple stakeholders.
- Confidence preparing presentations, reports and communications for senior audiences.
- Strong planning and organisational skills, with the ability to manage competing priorities.
- Interest in AI, technology and organisational change.
- Experience supporting technology or transformation programmes would be beneficial.
Capabilities
- Structured thinker with strong attention to detail.
- Clear, warm and practical communicator.
- Strong organiser, able to bring structure to complex activity.
- Confident working with senior stakeholders and cross-functional teams.
- Comfortable balancing communications, coordination and reporting.
- High ownership and ability to follow through on agreed actions.
What Success Looks Like
- High-quality, consistently engaging AI Academy sessions and materials.
- A clear and useful AI narrative understood across the business.
- Well-coordinated programme activity, with clear visibility of actions, milestones and dependencies.
- Strong employee engagement and participation in AI initiatives.
- Effective reporting and updates for senior leadership.
- Successful ideas and practical examples shared across teams, markets and functions.
- Visible increase in employee confidence and adoption of AI tools.
Why This Role Matters
This role sits at the heart of Planet’s AI-First transformation, helping colleagues understand what is changing, why it matters and how AI can support their work. It brings together communications, engagement and programme coordination so the organisation can move from AI curiosity to practical, confident adoption across markets and teams.
Why Planet:
Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need. Come and grow your career in the most exciting, fast-paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now. At Planet, we embrace a hybrid work model, with three days a week in the office. Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.
AI Transformation Communications & PMO in London employer: Planet Payment
At Planet, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. With our headquarters in London, we offer employees the opportunity to thrive in a fast-paced environment while working with some of the world's most recognised brands. Our commitment to employee growth is evident through our hybrid work model and focus on professional development, making Planet a rewarding place to build a meaningful career in the technology and payments sector.
StudySmarter Expert Advice🤫
We think this is how you could land AI Transformation Communications & PMO in London
✨Get Involved in Industry Events
Jumping into industry events or leadership conferences can really help boost your visibility. Not only will you meet potential employers, but you’ll also get the chance to connect with other leaders in corporate management. Look for local or even virtual events that focus on leadership—every connection counts!
✨Engage in Professional Networks
Join professional management associations relevant to your career goals. These networks often host workshops, panels, and networking events that can put you in front of hiring managers. Plus, they can give you the scoop on upcoming roles, such as the full-time positions with companies like Planet Payment.
✨Showcase Your Leadership Skills
When reaching out to potential employers, particularly for leadership roles, demonstrate your leadership capabilities with real examples. Share stories from your previous positions that illustrate how you handled challenges and drove results. This will help you stand out when you apply to places like Planet Payment.
✨Tailor Your LinkedIn Presence
Ensure your LinkedIn profile is specifically tailored to corporate leadership. Highlight achievements, showcase relevant content and engage with posts in management groups. This not only builds your credibility but keeps you on the radar of companies looking for candidates like you as they post full-time opportunities.
We think you need these skills to ace AI Transformation Communications & PMO in London
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to Planet Payment.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Planet Payment. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Planet Payment
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with Planet Payment, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Planet Payment, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for Planet Payment could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at Planet Payment as they’re likely seeking a candidate who can enhance their workplace culture.
