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- Tasks: Serve customers, process transactions, and promote organic products in a fun environment.
- Company: Join Planet Organic, a community-focused store promoting health and sustainability.
- Benefits: Enjoy 35% discount, 28 days holiday, and career development opportunities.
- Why this job: Make a positive impact while learning about food and health in a supportive team.
- Qualifications: Customer service skills and a passion for health and well-being are essential.
- Other info: Flexible shifts available; perfect for students looking to gain experience.
The predicted salary is between 11 - 16 £ per hour.
As a Team Member in the Tills & Grocery department at Planet Organic, you play a vital role in delivering our mission to promote health and sustainability to our community. You will be the face of our store, ensuring every customer experience is fun, educational, and rewarding. Your primary responsibilities include serving customers at the till, processing transactions, and providing knowledgeable guidance on our organic and natural products. You will also collaborate with your team to complete daily tasks and maintain our high standards. With opportunities for growth and development, you’ll be supported from day one as you begin your journey with Planet Organic. Please note, this is a fixed-term role to cover maternity leave. It will run until the original postholder returns or the arrangement is reviewed based on the needs of the team. If this works for you, we’d love to hear from you!
Key Responsibilities
- Make every customer experience fun, educational and rewarding.
- Familiarise yourself with the products sold in store, be able to direct customers in store, and describe the benefits of organic and natural products.
- Serve customers at till points, process cash and card transactions.
- Accurately prepare and package incoming Deliveroo orders in a timely manner to ensure a smooth customer experience.
- Maintain high standards of food hygiene and follow health and safety guidelines to ensure a safe and clean environment.
- Work as part of a team to get daily tasks done, this may involve working in areas outside of your normal duties.
This is not an exhaustive list of responsibilities and may change based on business needs.
What We’re Looking For
- Excellent customer service skills & willingness to learn.
- Passionate about food, health and well-being.
- Strong understanding of food hygiene and health and safety practices in a retail and hospitality environment.
- Previous experience in retail and food & drink servery preferred but not essential.
- Our stores operate during evenings, weekends, and public holidays, so we’re looking for team members who are flexible with their availability and can adapt to different shift patterns as needed.
Benefits
- 35% colleague discount across all stores
- 28 days of holiday per year (pro-rata)
- Access to benefits after passing probation
- Access to pension arrangements after passing probation
- Excellent opportunities for career development and progression
- Be part of a welcoming team that’s dedicated to making a positive impact
Team Member - Tills & Grocery - Part Time (Maternity) employer: Planet Organic
Contact Detail:
Planet Organic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Tills & Grocery - Part Time (Maternity)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Planet Organic. Understand their mission and values, especially around health and sustainability. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the store, think about how you can make every customer interaction fun and educational. Maybe role-play with a friend or family member to get comfortable with answering questions about organic products.
✨Tip Number 3
Be flexible and ready to adapt! The job requires working various shifts, so highlight your availability during the interview. Show that you're willing to jump in wherever needed, whether it's at the till or helping with Deliveroo orders.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team. Don’t forget to follow up after applying; a quick email can make a big difference!
We think you need these skills to ace Team Member - Tills & Grocery - Part Time (Maternity)
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for food, health, and sustainability right from the start. Mention any relevant experiences or interests that align with our mission at Planet Organic.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills match the role. We want to know how you can make every customer experience fun and rewarding!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon so we can easily see why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Planet Organic
✨Know Your Products
Familiarise yourself with the organic and natural products sold at Planet Organic. Be ready to discuss their benefits and how they contribute to health and sustainability. This will show your passion for food and well-being, which is key for the role.
✨Customer Service Focus
Prepare to demonstrate your excellent customer service skills. Think of examples from your past experiences where you made a customer’s experience fun and rewarding. This will highlight your ability to connect with customers and enhance their shopping experience.
✨Team Player Mindset
Be ready to talk about your experience working in teams. Share specific instances where you collaborated with others to achieve a common goal. This will show that you can adapt to different tasks and support your colleagues effectively.
✨Flexibility and Availability
Since the store operates during evenings, weekends, and public holidays, be prepared to discuss your availability. Highlight your willingness to adapt to different shift patterns, as this flexibility is crucial for the role.