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- Tasks: Serve customers, process transactions, and maintain store standards.
- Company: Join Planet Organic, a leader in promoting health and sustainability.
- Benefits: Enjoy a 35% discount, 28 days holiday, and career development opportunities.
- Why this job: Be part of a fun team making a positive impact on the community.
- Qualifications: Customer service skills and a passion for food and health are essential.
- Other info: Flexible shifts available; previous retail experience is a plus.
Department: Tills & Grocery
Location: Broadway Market
Compensation: £12.25 / hour
Description
As a Team Member in the Tills & Grocery department at Planet Organic, you play a vital role in delivering our mission to promote health and sustainability to our community. You will be the face of our store, ensuring every customer experience is fun, educational, and rewarding. Your primary responsibilities include serving customers at the till, processing transactions, and providing knowledgeable guidance on our organic and natural products. You\’ll also collaborate with your team to complete daily tasks and maintain our high standards. With opportunities for growth and development, you’ll be supported from day one as you begin your journey with Planet Organic.
Key Responsibilities
- Make every customer experience fun, educational and rewarding.
- Familiarise yourself with the products sold in store, be able to direct customers in store, and describe the benefits of organic and natural products.
- Serve customers at till points, process cash and card transactions.
- Maintain high standards of food hygiene and follow health and safety guidelines to ensure a safe and clean environment.
- Work as part of a team to get daily tasks done, this may involve working in areas outside of your normal duties.
- This is not an exhaustive list of responsibilities and may change based on business needs.
What We\’re Looking For
- Excellent customer service skills & willingness to learn.
- Passionate about food, health and well-being.
- Strong understanding of food hygiene and health and safety practices in a retail and hospitality environment.
- Previous experience in retail and food & drink servery preferred but not essential.
- Our stores operate during evenings, weekends, and public holidays, so we\’re looking for team members who are flexible with their availability and can adapt to different shift patterns as needed.
Benefits
- 35% colleague discount across all stores
- 28 days of holiday per year (pro-rata)
- Access to benefits after passing probation
- Access to pension arrangements after passing probation
- Excellent opportunities for career development and progression
- Be part of a welcoming team that\’s dedicated to making a positive impact
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Team Member - Tills & Grocery - Part Time employer: Planet Organic
Contact Detail:
Planet Organic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Tills & Grocery - Part Time
✨Tip Number 1
Familiarise yourself with Planet Organic's mission and values. Understanding their commitment to health and sustainability will help you connect with the team and demonstrate your passion during any interactions.
✨Tip Number 2
Brush up on your knowledge of organic and natural products. Being able to discuss the benefits of these products confidently will impress potential employers and show that you're genuinely interested in the role.
✨Tip Number 3
Be prepared to showcase your customer service skills in a practical way. Think of examples from your past experiences where you've gone above and beyond for customers, as this will highlight your suitability for the role.
✨Tip Number 4
Flexibility is key! Be ready to discuss your availability and willingness to work various shifts, including evenings and weekends, as this aligns with the store's operational needs and shows your commitment.
We think you need these skills to ace Team Member - Tills & Grocery - Part Time
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Team Member position at Planet Organic. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Customer Service Skills: Since excellent customer service is crucial for this role, make sure to provide specific examples in your CV or cover letter that demonstrate your customer service skills and any relevant experiences you have in retail or hospitality.
Show Your Passion: Express your passion for food, health, and well-being in your application. Mention any personal experiences or interests related to organic products or sustainability that can set you apart from other candidates.
Flexibility and Availability: Mention your flexibility regarding working hours, especially since the store operates during evenings, weekends, and public holidays. This shows your willingness to adapt and be a reliable team member.
How to prepare for a job interview at Planet Organic
✨Show Your Passion for Health and Sustainability
Make sure to express your enthusiasm for organic products and sustainability during the interview. Share any personal experiences or knowledge you have about healthy living, as this aligns with the company's mission.
✨Demonstrate Excellent Customer Service Skills
Prepare examples of how you've provided great customer service in the past. Highlight situations where you went above and beyond to ensure a positive experience for customers, as this is crucial for the role.
✨Familiarise Yourself with the Product Range
Before the interview, take some time to research the types of organic and natural products sold at Planet Organic. Being able to discuss these products and their benefits will show your commitment and readiness for the role.
✨Be Ready to Discuss Teamwork
Since the role involves working closely with a team, be prepared to talk about your experiences in collaborative environments. Share examples of how you've contributed to team success and handled challenges together.
